The 3M Repair & Service Center is a world class service provider in the repair, calibration, and upgrade of 3M test and measurement equipment as well as other manufacturer's outside plant test equipment. The 3M Repair & Service Center is the only authorized service and repair provider of:
The 3M Repair & Service Center offers fixed (flat rate) repair and calibration pricing on most products. This will greatly reduce the need for repair estimates and improve turnaround time.
We provide fast in-house turnaround time to minimize the repair interval. Our goal is to ship the product back within four working days after receipt.
TL9000 (PDF, 848 KB) - We are a global provider of quality products and exceptional service.
Priority Service - When you need it fast, we provide a 24-hour priority service for a nominal fee of $150.
Calibration Program - All products are calibrated during the repair process. However, for a nominal fee, a Calibration Program is available that includes complete calibrations performed in accordance with Z540-1-1994, TL9000 requirements traceable to N.I.S.T. In addition, before and after metrology reports, calibration certificates and stickers indicating calibration and re-calibration due dates will be included.
Compliance Certificate - Product operation is certified to original manufacturer's specifications for a nominal fee ($95.00). The accuracy and calibration is traceable to N.I.S.T. and in compliance with TL9000 requirements.
Limited Service Warranty - We will fix your equipment right the first time and provide a 90-day service warranty on the repair. We have one of the highest successful repair percentages in the industry, currently 99.8%.
Contracts - Ask our Customer Service Representatives for volume or commitment service agreements.
Volume Discount on refurbished equipment
10% off list price on purchases of 10 or more of any of our refurbished equipment.
Warranty Extension Program on 3M™ Dynatel™ Locating and Diagnostic Equipment
One- or two-year Limited Warranty Extension Program safeguards your cable locating and diagnostic equipment investment for an additional year, or two, providing the fiscal management, reliability, and convenience benefits of your original warranty.
Through the 3M Repair and Service Center you may rent equipment available on a weekly or monthly basis. Please contact the 3M Service and Repair Center for Rental Agreement Information.
Sample pricing and 3M products available for rent are listed below.
Extend Your Warranty and Protect Your Investment
The 3M Limited Warranty Extension Program safeguards your cable locating and diagnostic equipment investment for an additional year, or two, providing the fiscal management, reliability, and convenience benefits of your original warranty.
Products eligible for hardware warranty extension
This warranty extension program is available for 3M Cable Marking and Locating Equipment and 3M Dynatel Diagnostic Equipment including models. The product is still within its original warranty period. The product is registered with the 3M Repair & Service Center.
How to purchase a One or Two Year Limited Warranty Extension
For more details and to purchase a warranty extension, please contact the 3M Repair & Service Center, by dialing (800) 426-8688 and pressing option #2, or by sending us an E-mail.
Customers outside of United States should contact the 3M subsidiary in their country.
The 3M Repair and Service Center has been servicing telecommunications customers since 1983. Our technicians are factory trained and we are the only authorized repair, calibration and upgrade center in the U.S. for 3M™ Dynatel™ products.
We can deliver savings not only in the cost of repair, but also in the quality realized by maintaining original factory specifications and performance with minimal down time.
We are located in Austin, TX
Please contact us for additional information