1. 3M Accessibility Statement

United States

3M Accessibility Statement for Externally-facing Digital Properties

  • 3M is committed to digital accessibility for people with disabilities. Applying relevant accessibility standards as guideposts, we are working to continually improve the user experience for everyone.

Measures to support accessibility

  • 3M takes the following measures to provide accessibility for 3M externally facing digital properties:
     

    • Maintain accessibility standards through internal policies.
    • Integrate accessibility into our procurement practices.
    • Provide accessibility training for our employees.
    • Assign clear accessibility goals and responsibilities.
    • Employ formal accessibility quality assurance methods.
    • Include people with disabilities in our testing processes.

Conformance status

  • The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. 3M externally facing digital properties are partially conformant with WCAG 2.1 level AA.
     


Feedback

  • We welcome your feedback on the accessibility of 3M externally-facing digital properties. Please use the following contact information to let us know if you encounter accessibility barriers on 3M externally-facing digital properties:
     

    • Toll free number: 833-679-0377
    • Toll free number:   833-679-0377
    • E-mail:  Send an email to 3M
    • Visitor address: 3M Center
    • Postal address: St. Paul, MN 55144-1000

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Compatibility with browsers and assistive technology

  • 3M externally-facing digital properties are designed to be compatible with the following assistive technologies:
     

    • Chrome Browser with Screen Reader on Windows 10
    • Chrome Browser with Screen Reader on Windows 7
    • Chrome Browser with Screen Reader on Macintosh Version 10
    • Chrome Browser with Speech Recognition Software on Windows 10
    • Chrome Browser with Speech Recognition Software on Windows 7
    • Chrome Browser with Speech Recognition Software on Macintosh Version 10
    • Firefox Browser with Screen Reader on Windows 7
    • Firefox Browser with Screen Reader on Macintosh Version 10
    • Firefox Browser with Screen Reader on Windows 10
    • Firefox Browser with Speech Recognition Software on Windows 10
    • Firefox Browser with Speech Recognition Software on Windows 7
    • Firefox Browser with Speech Recognition Software on Macintosh Version 10
    • Edge Browser with Screen Reader on Windows 10
    • Edge Browser with Screen Reader on Windows 7
    • Edge Browser with Speech Recognition Software on Windows 10
    • Edge Browser with Speech Recognition Software on Windows 7
    • Safari Browser with Speech Recognition Software on Macintosh Version 10
    • Safari Browser with Screen Reader on Macintosh Version 10

    3M externally-facing digital properties are not typically compatible with:
     

    • Browsers older than the most recent three releases.
    • Desktop operating systems older than the most recent three releases.
    • Mobile operating systems more than three years old.

Technical specifications

  • Accessibility of 3M externally facing digital properties relies on the following technologies to work with the unique combination of web browser and any assistive technologies or plugins installed on your computer:
     

    • HTML
    • WAI-ARIA
    • CSS
    • JavaScript

    These technologies are relied upon for conformance with the accessibility standards used.
     


Limitations and alternatives
  • Despite our best efforts to provide accessibility of 3M externally facing digital properties, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

    Known limitations for 3M externally-facing digital properties:

    Video content: Some videos lack captioning, transcripts, or audio descriptions.  We are diligently working to bring more videos into compliance but have not yet completed updating all the videos. If you discover a video that is not accessible, please contact 3M with the details.

    Document content: Similarly, some PDFs and Word Documents may lack accessibility features because we are in the process of remediation and have not yet completed all the documents. If you discover a document that is not accessible, please contact 3M with the details.

    Infographics: Some of our infographics may lack accessibility via assistive technologies as we work to add accessibility features. If you discover an infographic that is not accessible, please contact 3M with the details.
     


Assessment approach

  • 3M assessed the accessibility of 3M externally-facing digital properties by the following approaches:
     

    • Self-evaluation including by our disabled employees
    • External evaluations

Formal approval of this accessibility statement

  • This Accessibility Statement is owned and approved by the 3M Accessibility Team, which is part of our corporate Customer Operations group.
     


Formal complaints

  • We aim to respond to accessibility feedback within two business days and to propose a solution within 10 business days.


  • This statement was created on February 1, 2020.

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