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3M Support for Car Personalization


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    Phone: 1-800-328-1684
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    Phone: 1-800-328-1684
    Call Monday - Friday
    8AM to 5PM Central Time

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Frequently Asked Questions

Wrap Film FAQs

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  • Durability and peace of mind. High-quality films provide a durable finish that lasts up to 8 years. A product from 3M, a name you know and trust, paired with the most skilled installers and comprehensive warranty in the industry, will give you the confidence that you and your vehicle wrap will be protected.
  • The cost of a car wrap depends on many different factors, primarily the size of the vehicle, coverage options and the specific wrap film you’d like to use. There isn’t a standard price tag for a high-quality, professional car wrap. Think of it like commissioning any work of art, the range in price can be huge, depending on your specifications. The best way to find out what a wrap would cost is to speak to one of our 3M Authorized installers, who will be able to offer you advice and an accurate quote, based on your personal needs and desired outcome. Find an installer near you by using our 3M Auto Films Locator tool
  • Generally, a full car wrap installation takes about a day. However, we recommend leaving your car in the shop for another day to help ensure proper adhesion of the film to the car has been achieved. If you’re looking for a partial wrap then the time needed will be much shorter. Upon submitting your request, the installer will be able to inform you of the amount of time that your wrap will require.
  • To ensure the quality, appearance and durability of your wrap, it is important that a trained and experienced installer complete the installation for you. Find an installer near you by using our 3M Auto Films Locator tool
  • We have nearly 100 colors and textures for you to choose from. See them here (PDF, 143 MB)
  • Our 3M authorized installers are here to answer any of your questions about possible coverage options, solutions, pricing and maintenance of your wrap and will do a high-quality install for you. Find an installer near you by using our 3M Auto Films Locator tool
  • Reliability. Your 3M recommended installer and the latest installation techniques help ensure proper adhesion of the wrap film to your vehicle and a smooth, beautiful appearance. A product from 3M, a name you know and trust, paired with the most skilled installers and comprehensive warranty in the industry, will give you the confidence that you and your vehicle wrap will be protected.
  • 3M Wrap Film has a warranty period for up to 8 years for vertical exposure and up to 3 years horizonal exposure. Ask your 3M Authorized installer for details. Find an installer near you by using our 3M Auto Films Locator tool
  • Yes. Our wrapping materials are made and tested to withstand the elements. You can help protect the beauty and life of your wrap by storing your vehicle inside when possible, and regular and thorough cleaning.
  • Car wrap film should receive the same care as car paint. Regular cleaning is vital, as dirt will get stuck to the vehicle. We recommend routine trips to a brushless car wash (with no hot wax or wax option) or wash carefully by hand using a mild detergent with no additives such as wax. Dry thoroughly to avoid spotting.
  • Yes. When removed within the 3M warranty period, they are guaranteed to remove cleanly. If any residue remains, it is easily cleaned off. Professional removal by a 3M Authorized installer is recommended.
  • Removal within the wraps warranty period is very unlikely to cause any damage. Areas that have been covered by the wrap material may in fact appear more vibrant and glossier having been protected from the elements by the wrap. However, poorly cured resprays are more vulnerable so always consult the installer if you have had a respray. Professional removal by a 3M Authorized installer is recommended.
  • Certainly, yes. In fact some of the most unique and interesting wraps have been just doing detailing like the roof, hood/bonnet, wing mirrors or front grill. It’s a great way to personalize your car without going to the expense of a full wrap. Get inspired.
  • Wrap Film can be purchased and installed by one of our 3M Authorized installers. Find an installer near you by using our 3M Auto Films Locator tool
  • To make a claim under this warranty in the United States or Canada, first contact your installer. If the installer is not available, simply contact 3M at 1-800-328-3908. 3M will direct you to an installer selected by 3M to have your 3M™ Wrap Film inspected and, if your claim is covered, 3M will have the installer provide the stated remedy. Please retain this warranty card as it must be presented along with the original invoice to receive warranty service. Form must be complete for warranty to be valid.

    To make a claim under this warranty in the United States or Canada, first contact your installer. If the installer is not available, simply contact 3M at 1-800-328-3908. 3M will direct you to an installer selected by 3M to have your 3M™ Wrap Film inspected and, if your claim is covered, 3M will have the installer provide the stated remedy. Please retain this warranty card as it must be presented along with the original invoice to receive warranty service. Form must be complete for warranty to be valid.

  • 3M designs, formulates and manufactures 3M™ Wrap Film for optimum performance and durability. The 3M commitment to quality is the foundation for the warranty coverage we provide. Ask your 3M authorized installer or see your warranty card for details. Depending on the application angle of your wrap film installation, whether you apply your wrap film to a vertical surface (e.g. door panel) or a non-vertical one (e.g. hood, roof), exposure to the elements can affect the duration of your warranty.

    3M warrants that film will be free of defects in materials and manufacture including:

    Vertical angle of exposure:any wrap film installed on a surface that is at a 90 degree to 75 degree angle

    Horizontal angle of exposure: any wrap film installed on a surface that is at a 75 - 0 degree angle

    See WorldWide zones for the warranty.

    Desert areas of Southwestern US (PDF, 28.7 KB) are subject to reduced warranties. Ask your 3M Authorized installer for details.

    3M™ Wrap Film Vehicle Owner Warranty
    3M designs, formulates and manufactures 3M™ Wrap Film Series 2080 for optimum performance and durability. The 3M commitment to quality is the foundation for the warranty coverage we provide.

    Limited Warranty and Limited Remedy
    The following warranty is only valid in the United States and Canada.

    3M warrants that applied 3M™ Wrap Film Series 2080 will be free of defects in materials and manufacture – including yellowing, bubbling or cracking. This warranty does not apply to damage caused by misuse, accident, misapplication or ordinary wear, nor does it apply to dents caused by physical impact of rocks or road debris. Warranty coverage does not include paint pull during film removal process. This warranty is only provided to the original consumer purchaser and is not transferable.

    Implied Warranty Limitation:
    All implied warranties and conditions, including but not limited to the implied warranty or condition of merchantability, the implied warranty or condition of fitness for a particular purpose, and any implied warranty or condition arising out of a course of dealing or of performance, custom or usage of trade, are limited in duration to the applicable warranty time period. Some states’ jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

    Limitation of Liability:
    Except where prohibited by law, 3M and the installer of the 3M product shall not be liable for any loss or damage arising from the 3M product, whether direct, indirect, special, incidental or consequential, regardless of the legal theory asserted, including warranty, contract, negligence or strict liability. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

    What is the MCS Warranty?
    Our professional installers use 3M products and are covered by the most complete and robust warranty in the business called the 3M™ MCS™ Warranty.

  • At 3M, we build our graphic products to last. Since 1902, we’ve been generating breakthrough solutions that deliver high performance and consistent quality. Today, at advanced testing facilities across the globe, we subject our films to rigorous testing for resistance to humidity, UV rays, and more – simulating years of exposure to harsh conditions.
  • At 3M, we built our new Wrap Film 1080 in 2013 to focus on graphic applications on personal automotive vehicles for customization and personalization. Since 2013 we have continued to evolve the solution with the latest innovation in 2019 when 3M™ Wrap Film 2080 was launched.
  • Call us at 1-800-328-1684

    Call us at 1-800-328-1684


Paint Protection Film FAQs

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  • You recently purchased a new or used vehicle and want to protect your investment. Paint protection film keeps your vehicle looking newer longer by preventing wear and tear from rocks, bugs, sand, keys, salt and the elements. Paint protection film has UV protection and the film is virtually invisible, durable and easy to maintain and has self-healing technology to remove minor scratches or marks with heat applied to the film surface.
  • The products differ by warranty coverage, durability and self-healing technology.


    The latest innovative paint protection film product is Scotchgard™ Paint Protection Film Pro Series Gloss and Matte which includes the self-healing technology to remove minor scratches or marks when heat is applied to the films surface. 3M also offers Scotchgard™ Paint Protection Film and 3M™ VentureShield™ Paint Protection Film for strong performance and affordability.

  • Durability and peace of mind. High-quality films provide a durable finish that lasts as long as you own your vehicle. A product from 3M, a name you know and trust, paired with the most skilled installers and comprehensive warranty, will give you the confidence that you and your paint protection film will be backed by 3M.

  • Generally, a wear and tear package (side mirrors, door edges, door cups, trunk ledge) will take only a few hours. Full paint protection film installation takes about 2-3 days. However, we recommend contacting your local 3M authorized installer because depending on your type of vehicle, coverage options and availability, time to install paint protection film will vary. Upon submitting your information request, the installer will be able to inform you of the amount of time that your wrap will require.

  • To ensure the quality, appearance and durability of your paint protection film, it is important that a trained and experienced installer complete the installation for you. Our 3M authorized installers are here to answer any of your questions about possible coverage options, solutions, pricing and maintenance of your auto paint protection film and will do a high-quality install for you. Find an installer near you by using our 3M Auto Films Locator tool

  • The cost of a paint protection film installation depends on many different factors, primarily the size of the vehicle, coverage options and the specific film you’d like to use. There isn’t a standard price tag for a high-quality, professional installation. The best way to find out what paint protection film installation would cost is to speak to one of our 3M Authorized installers, who will be able to offer you advice and an accurate quote, based on your personal needs and desired outcome. Find an installer near you by using our 3M Auto Films Locator tool

  • Exceptional clarity – Scotchgard™ Paint Protection Film Pro Series has low orange peel, making it one of the clearest paint protection films and virtually invisible, even on white cars. Scotchgard™ Paint Protection Film Pro Series offer greater clarity through film compared to leading competitors.


    Our matte paint protection film offers a deep satin finish to match most OEM matte paint systems or turn your clear paint into a matte finish. Scotchgard™ Paint Protection Film Pro Series Matte shows the true color vibrance of your vehicle.


    Scotchgard™ Paint Protection Film Pro Series offers industry-leading paint chipping protection to help keep that new car paint looking new.

  • Clear bra can be professionally installed anywhere you want to protect your car finish from scratches, chips, stains and other damaging elements. 3M™ Paint Protection Film protects:


    - Rocker panels from sand and stones kicked up by tires


    - Trunk ledges from golf clubs, luggage and strollers


    - Hoods, bumpers and mirror backs from flying gravel, bug damage and tar


    - Door handle cavities and door edges from rings, keys, belt buckles and purses


    - Full hoods, trunks and roofs from bird droppings and tree sap

  • Please contact a 3M Authorized paint protection film distributor to get assistance locating a clear bra installer near you.

  • Innovative technology in the paint protection film causes minor scratches to disappear, which keeps the paint protection film and car’s finish looking new.

  • Yes. Paint protection film is intended to be permanent, but it can be removed without damage to your car’s finish. 3M recommends that you visit a 3M Authorized installer for removal.

  • Clear or matte paint protection film can be purchased and installed by one of our 3M Authorized clear bra installers. Find an installer near you by using our 3M Auto Films Locator tool

  • Caring for your 3M™ Paint Protection Film is easy. After film installation, wait one week before washing or waxing your vehicle to help ensure proper adhesion build of the film has been achieved. No special maintenance is required but if you would like to wax your vehicle, use waxes that do not contain dyes, abrasive polishes and/or rubbing compounds. 3M recommends 3M™ Performance Finish when waxing your car. After waxing your car, you can remove any wax build-up along film edges with a lint-free cloth. Visit www.3M.com/automotive to order 3M’s Car Wash Soap, Waxes, Polishes and High-Performance Detailing Cloths.

  • Yes. Whether you choose to have accents like racing stripes or partial coverage like full hood coverage with color wrap film, paint protection film can be applied over. Check with your local 3M authorized installer for more details.

  • No. Ceramic coating should be professionally removed from the veihcle before applying paint protection film. You may have 3M™ Ceramic Coating appled on top of your 3M™ Paint Protection Film. Check with your local 3M authorized installer for more details.

  • 3M designs, formulates and manufactures 3M™ Paint Protection Film for optimum performance and durability. The 3M commitment to quality is the foundation for the warranty coverage we provide.


     


    Limited Warranty and Limited Remedy


    This warranty does not apply to damage caused by misuse, accident, misapplication or ordinary wear, nor does it apply to dents caused by physical impact of rocks or road debris. Warranty coverage does not include paint pull during film removal process. This warranty is only provided to the original consumer purchaser and is not transferable. Register your warranty online to validate at 3m.com/ppfwarranty. By entering the information into 3M’s warranty registration system, you consent to allow 3M to share with Carfax, the VIN number and installation date. Your personal information (name, address, phone number, etc.) WILL NOT be included in the submission to Carfax. Some installers may choose to offer, on their own behalf, different or additional warranties or remedies, beyond the limited warranty and limited remedy offered by 3M. This warranty does not apply to headlights.


     

    Implied Warranty Limitation


    All implied warranties and conditions, including but not limited to the implied warranty or condition of merchantability, the implied warranty or condition of fitness for a particular purpose, and any implied warranty or condition arising out of a course of dealing or of performance, custom or usage of trade, are limited in duration to the applicable warranty time period. Some states’ jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.


     

    Limitation of Liability:


    Except where prohibited by law, 3M and the installer of the 3M product shall not be liable for any loss or damage arising from the 3M product, whether direct, indirect, special, incidental or consequential, regardless of the legal theory asserted, including warranty, contract, negligence or strict liability. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.


  • To make a claim under this warranty in the United States, first contact your installer. If the installer is not available, simply contact 3M at 1-800-643-0955. 3M will direct you to an installer selected by 3M to have your 3M™ Paint Protection Film Pro Series inspected and, if your claim is covered, 3M will have the installer provide the stated remedy. In Canada, first contact your installer. If the installer is not available, call 1-800-364-3577.

    To make a claim under this warranty in the United States, first contact your installer. If the installer is not available, simply contact 3M at 1-800-643-0955. 3M will direct you to an installer selected by 3M to have your 3M™ Paint Protection Film Pro Series inspected and, if your claim is covered, 3M will have the installer provide the stated remedy. In Canada, first contact your installer. If the installer is not available, call 1-800-364-3577.

  • Call us at 1-800-328-1684

    Call us at 1-800-328-1684


Window Tint FAQs

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  • Durability and peace of mind. High-quality films provide a durable finish that lasts as long as you own your vehicle. A product from 3M, a name you know and trust, paired with the most skilled installers and comprehensive warranty in the industry, will give you the confidence that you and your window tint will be protected.
  • 3M Automotive Window Films are designed to reduce the amount of solar heat transmission through window glass by increasing the solar reflection (not necessarily visible reflection) and solar absorption through the glass.
  • Nothing completely stops fading. 3M Window Films are designed to help reduce the major causes of fading (ultra violet light, visible light, and solar heat), thus prolonging the life of your furnishings, perhaps as much as two to five times. Generally, ultra violet (UV) is approximately 40% of the cause, visible light is about 25%, and heat about 25%. The remaining 10% can be attributed to humidity, pollutants, interior lights, dye stability, and more.
  • After thirty (30) days, you may clean 3M™ Films using normal household cleaning solutions, including ammonia-based products: e.g., Windex, and a soft, lint-free cloth or towel. You may also use a squeegee to clean the films. Abrasive products which would scratch or damage the film should not be used.
  • 3M™ Safety and Security Window Films are designed to make glass shatter-resistant by holding the glass pieces together when broken.
  • To ensure the quality, appearance and durability of your tint, it is important that a trained and experienced installer complete the installation for you. Our 3M authorized installers are here to answer any of your questions about possible coverage options, solutions, pricing and maintenance of your auto tint and will do a high-quality install for you. Find an installer near you by using our 3M Auto Films Locator tool
  • Pricing varies depending on the size and type of car, the area of installation and the window film chosen. Find an installer near you by using our 3M Auto Films Locator tool.
  • When you see the Skin Cancer Foundation Seal of Recommendation for our 3M Automotive Window Film Crystalline Series, Ceramic IR Series and Obsidian Series, this distinction is based on testing qualifications meeting the Skin Cancer Foundation criteria and standards established by their Photobiology committee to block 99% or more of UVA and UVB radiation. For nearly 40 years, the Seal has been trusted by consumers to represent safe and effective sun protection. All product applications are reviewed by a volunteer committee of dermatologists with expertise in photobiology (the study of the interaction of ultraviolet light and the skin). Learn more at https://www.skincancer.org/
  • 3M has over 55 years of automotive window tint innovation and technology, receiving our first sun control window film patent in 1966.
  • 3M Automotive Window Film Obsidian Series contains 3M patented infused technology which helps prevent purpling and improved durability of the window tint.
  • Non-metallized window film lets you stay connected with mobile devices, GPS or satellite radio reception without interference.
  • The Color Stable Series incorporates a unique process for producing nano carbon polyester. This revolutionary process allows for maximum heat rejection without a metal film layer, which can interfere with radio and/or satellite signals. It also gives the film a stylish look with outstanding color stability, so it never turns purple.
  • Nano-ceramic technology provides a high level of infrared heat rejection due to the absorptive technology. Rejection of up to 66% of the total solar energy and up to 95% of the heat-producing infrared rays (IRER+ up to 67%) gives you the ultimate in comfort. This 3M technology is compatible with 5G devices to stay connected.
  • 1) TSER – Total Solar Energy Rejection: The percentage of total solar energy rejected by filmed glass. The higher this value, the less solar heat is transmitted.

    2) VLT – Visible Light Transmitted: The percentage of visible light that passes directly through filmed glass: the higher the number, the lighter the film.

    3) Ultraviolet Rejection: The percentage of ultraviolet (UV) light that is rejected by the filmed glass. UV light contributes to the fading and deterioration of fabrics and leather.

    4) IRR – Infrared Rejection: The percentage of solar infrared energy rejection, over the wavelength range from 900-1,000 nm. Infrared rays are primarily responsible for the heat you feel when driving

    5) IRER – Infrared Energy Rejection: The percent of solar infrared energy rejection over the wavelength range from 780–2,500 nm. IRER takes into account the transmitted and absorbed IR energy that will be reradiated into a car.

    6) Glare Reduction: The percentage by which visible light is reduced by the addition of film.

  • 3M window tint can be purchased and installed by one of our 3M Authorized installers. Find an installer near you by using our 3M Auto Films Locator tool
  • To make a claim under this warranty in the United States or Canada, first contact your installer. If the installer is not available, simply contact 3M at 1-866-499-8857. 3M will direct you to an installer selected by 3M to have your 3M™ Automotive Window Film inspected and, if your claim is covered, 3M will have the installer provide the stated remedy. Please retain this warranty card as it must be presented along with the original invoice to receive warranty service. Form must be complete for warranty to be valid.

    To make a claim under this warranty in the United States or Canada, first contact your installer. If the installer is not available, simply contact 3M at 1-866-499-8857. 3M will direct you to an installer selected by 3M to have your 3M™ Automotive Window Film inspected and, if your claim is covered, 3M will have the installer provide the stated remedy. Please retain this warranty card as it must be presented along with the original invoice to receive warranty service. Form must be complete for warranty to be valid.

  • 3M designs, formulates, and manufactures 3M™ Automotive Window Film for optimum performance and durability. The 3M commitment to quality is the foundation for the warranty coverage we provide. Ask your 3M authorized installer or see your warranty card for details.

    3M warrants as long as you own your vehicle, and it was installed by an Authorized Installer that the films will:

    Limited Warranty and Limited Remedy
    The following warranty is only valid in the United States and Canada.

    In the event the product is found to be defective under this warranty, seller will replace such quantity of film proved to be defective. Seller will also provide reapplication labor free of charge during the warranty period. This warranty is provided only to original consumer and is not transferable.

    The legality of automotive window tinting varies from state to state or province to province. 3M shall not be responsible for or have any obligation to determine the legality of the consumer’s window film application, so consumers should familiarize themselves with the applicable legal standards in their state or province. Moreover, while this warranty will cover and replace the defective product itself regardless of where the product is installed on a vehicle, the consumer will hold harmless against any and all liability, loss, and expense arising out of an illegal application of the product. The warranty covers the application of 3M Automotive Window Films. Seller reserves the right to test any films under warranty services.

    The warranty is VOID if the product has been subjected to abuse or improper care. Except for the obligation to replace defective film and reapply film as described above, Seller shall not be liable in either tort or contract for any loss or damage, direct, indirect, special, consequential, or incidental, arising out of the use or inability to use this product. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply. This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province.

  • Call us at 1-800-328-1684

    Call us at 1-800-328-1684