1. Frequently Asked Questions

Frequently Asked Questions

Below you'll find answers to the questions we get asked the most about using 3M Learning Marketplace and secure library.


Log-in and Registration

    • 3M Academy Registration form Screen

      Using the primary navigation within the 3M Learning Marketplace header, select your desired Focus Area (for example, Collision Repair or Worker Health & Safety). Once you have navigated to a Focus Area Page, scroll to the section titled "We're Here to Help" and click the link located under "Course Catalog." There will be a register button on this page. Complete the registration form.

    • 3M Academy Login

      Using the primary navigation within the 3M Learning Marketplace header, select your desired Focus Area (for example, Collision Repair or Worker Health & Safety). Once you have navigated to a Focus Area Page, scroll to the section titled "We're Here to Help" and click the link located under "Course Catalog." Enter your appropriate login information.


Account Settings


Communication Preferences


Using the Secure Library

    • 3M Academy Search Screen

      Log-in to your learning account. Click on the Library icon to view catalog topics and courses or use the Search icon on the top tool bar. Search supports the use of asterisk (*) wild card to represent one or more unspecified characters.

      Note: for questions on logging-in or registration, go to the "Log-in and Registration" section of this FAQ.

    • 3M Academy Dashboard Screen

      Ensure you are logged-in to your learning account. Please note, access to individual courses may be restricted based on content, country and the providing 3M division.

      Note: for questions on updating your Primary Area of Interest, go to the "Account Settings" section of this FAQ.

    • Ensure you are logged-in to your learning account. Please note, access to individual courses may be restricted based on the Area of Interest you previously identified. Additionally, access may be restricted based on content, country and the providing 3M division.

      Note: for questions on logging-in or registration, go to the "Log-in & Registration" section of the FAQ. For questions on updating your Primary Area of Interest, go to the "Account Settings" section of this FAQ.

    • 3M Academy Dashboard Screen

      Log-in to your learning account. In the top toolbar, click on the Self icon then the Learner Dashboard link or the Timeline icon. Note: for questions on logging-in or registration, go to the "Log-in & Registration" section of this FAQ.

    • 3M Academy Dashboard Screen

      Log-in to your account. Click on My Transcript found on the Home page or click on the Self icon > Reporting > Training Transcript. To view all completed activities, select "All" in the date range field and Refresh. Click on the Print or Export to PDF buttons found in the upper right hand corner of the Training Transcript screen.

      Note: for questions on logging-in or registration, go to the "Log-in & Registration" section of the FAQ.

    • 3M Academy Dashboard Screen

      If you are logged-in to your account, you may resume at a later time. The course status will record as In-Progress in your Timeline or on your Dashboard. When you are ready to resume, click the Start button. A message will appear asking if you would like to resume where you left off. If not, the course will re-start from the beginning.

      Note: for questions on logging-in or registration, go to the "Log-in & Registration" section of this FAQ.


Contact Support

Experiencing an issue with 3M Learning Marketplace or have additional questions? Let us know how we can help.

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