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  • Taking the lab on the road

    By Janna Fischer, 3M Storyteller

    Scientist from 3M Thailand, Sumittra Duangkaewmanee
    Taking the lab on the road

    Sumittra Duangkaewmanee proudly sports a lab coat now and again, but the 3M Thailand scientist is quick to point out that it’s what happens outside of the lab that has the biggest impact on her work.

    “At 3M, we are encouraged to go out into the real world and talk to customers about how they use products,” said Sumittra. “Those interactions are what inspire us to do things differently – to come up with a new solution to a challenge.

    3M Repulpable Fiber Adhesive Transfer Tape o adhere large rolls of paper
    Customer-focused field trip

    That’s how she created a new Repulpable Fiber Adhesive Transfer Tape for the local pulp and paper industry. The special tape is used in paper mill manufacturing to adhere large rolls of paper to the roll core, and to help in the roll-closing step of the paper winder process.

    Her inspiration came from taking field trips to her customer’s plant, discussing pain points and getting a better understanding of the unique requirements.

    3M tape to secure a roll of paper
    “Due to the high temperatures and humidity levels we experience in Southeast Asia, our customer needed a repulpable tape that had good initial tack and could tolerate severe environmental conditions. They also needed a test method to easily monitor and evaluate tape oozing. I was excited to help them figure this out.”
    Rolls of 3M Repulpable Fiber Adhesive Transfer Tape
    Mission accomplished

    Sumittra worked closely with her team in the U.S. to create a new tailor-made tape that specifically addressed her customer’s needs, and it is now available to the paper mill industry worldwide.

    “When we understand customer-inspired innovation,” she said, “we become a partner to our customers, and we solve problems in the process.”

    Adhesive Solutions