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Coding quality has always been a critical objective of any coding team. The COVID-19 pandemic has made this effort more complex, and more important than ever before. New code sets and guidelines are under development to keep up with the diagnosis and treatment of the disease. Policies and regulations around virtual care have changed as the volume of telehealth visits has skyrocketed. For many, there is confusion and uncertainty on the appropriate coding of these records. Though challenging, getting the documentation and coding right is critical, and we can help.
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