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Colleen provides 3M clients with advisory services for outpatient CDI, clinical coding and revenue cycle management services. With more than 25 years of progressive technical and managerial experience in these fields, Colleen has served as a director of professional coding, CDI director, senior director of coding compliance and a senior program director for the ICD-10 implementation at Cleveland Clinic.
For the past decade Sheldon has worked in various roles: managing coding staff, performing audits and analysis, educating providers and staff on coding guidelines, as well as consulting on medical workflows. He specializes in business process advisory services for outpatient facilities and professional services.