CAPD to improve the clinician's documentation experience

Kathy Harkness is a graduate of Walden University with a Bachelor of Science in Nursing. Ms. Harkness has over 30 years of professional experience in critical care, emergency medicine, cardiac surgery, nursing management, as well as, CDI and Revenue Integrity. Currently she is working as a CDI technology subject matter expert with the 3M sales team providing operational insights around HCCs, CDI workflow and query management. Prior to starting with 3M M*Modal as a CDI Client Engagement Executive, she was a Clinical Director with The Advisory Board Company’s Revenue Cycle Solutions Consulting and Management division. In this capacity, Ms. Harkness provided clinical documentation improvement expertise to the physician documentation data analysis process, as well as, leading over 200 one-on-one physician engagement meetings. She served as a subject matter expert for CDI assessments, education and implementation of new CDI programs across the country.

At 3M David leads efforts to improve patient care and clinical documentation through enhanced artificial intelligence and natural language understanding technologies. Currently, he is focused on leveraging and adapting these technologies to support the market with enhanced CDI workflows and other key initiatives. Prior to working at 3M, David earned his BS in Health Information Management from the University of Pittsburgh, Main Campus.