Physician and CDI specialist connected with arrows with a brain in the middle

UC Davis Medical Center closing the loop upfront between physicians and CDI teams


Engaging physicians and CDI operations with AI and automation

Clinical documentation integrity (CDI) leaders at UC Davis Medical Center recognized the power of new technology to improve efficiency and overall quality of documentation – and ultimately patient care.

The CDI leaders knew the CDI initiative needed to be highly collaborative across multiple teams. Perhaps most important of all, they needed full engagement with physician leaders and clinicians throughout the organization.

UC Davis partnered with 3M to help close the loop between revenue integrity and patient care using 3M™ M*Modal CDI Engage One™ in tandem with the 3M™ 360 Encompass™ System. This combination helped the hospital bring together workflows for physicians and CDI teams to help both teams improve the quality of clinical documentation while reducing burdensome retrospective queries and rework for common documentation deficiencies.

The results so far

  • Gears

    Bring together workflows for physicians and CDI teams, enabling better engagement, efficiency and collaboration

  • Arrow pointing up

    Increase capture of CCs and MCCs by 5% for the adult population now in the top five academic medical centers in the US for CC/MCC capture rate

  • Magnifying glass

    Identify outliers for expected length of stay and expected mortality, improving these measures through more accurate documentation

Decorative background

“When physicians see the clinical evidence behind the automation and see how the 3M software supports compliance, this builds confidence and support. They get it."

—Tami McMasters-Gomez, director of coding and CDI services

  • As with any case study, results, outcomes and/or financial improvements should not be interpreted as a guarantee or warranty of similar results. Individual results may vary depending on a facility’s circumstances.


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