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In the past, Allina Health had two coders working on the same documentation. One coder completed the coding for the facility portion and another coder completed the coding for the professional portion. Each of these coding teams, facility and professional, had siloed workflows. The goal was to create a unified structure that included one coding team and one coding workflow to improve efficiency and increase coder flexibility. With this challenge in mind, Allina Health set out to implement the 3M™ 360 Encompass™ Professional System to unite all coders under one platform.
“Prior to 2020, we had two silos: professional coding and facility coding. Two different management, two different structures altogether. We needed everyone underneath the same umbrella.”
— Patricia Bower-Jernigan, RHIA, director of clinical revenue, system wide coding, Allina Health
After implementing 3M 360 Encompass Professional, Allina Health achieved significant improvements including:
Increased productivity up to 46% across specialties
Achieved coding consistency and efficiency across the team
As with any case study, results, outcomes and/or financial improvements should not be interpreted as a guarantee or warranty of similar results. Individual results may vary depending on a facility’s circumstances.
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