Snapshot of Sheridan Memorial Hospital

Advanced CDI drives quality and financial results

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  • Doctor discussing CDI

    For over 100 years, Sheridan Memorial Hospital has served the communities located on the eastern slope of the Big Horn Mountains in Wyoming. Sheridan has more than 600 employees, 88 licensed beds and 45 physicians providing primary medical care and specialty care in more than 15 areas. Sheridan offers sophisticated technology and services beyond what one might expect in a hospital this size.

    Starting in May 2017, Sheridan launched an ambitious effort to revitalize their CDI program using the 3M™ 360 Encompass™ System and the 3M™ Advanced CDI Transformation Program. The hospital put new leaders in place, shifted toward concurrent workflow and installed new tools to accurately track current performance and identify improvement opportunities, including targeted efforts around heart failure, sepsis and debridement.

    3M products used by Sheridan Memorial Hospital:
     


The challenge

  • “We were struggling to get our arms around our clinical and financial data to clearly see how our CDI program worked as a whole. We needed to make the data actionable. We wanted to be a five-star-rated quality hospital by CMS standards,” says Nathan Stutte, CFO at Sheridan Memorial Hospital. “To do that, we needed better ways to capture the patient story in real time. We went back to 3M for the software tools and coaching we needed to revitalize our CDI program.”

    Robbi Morris, CDI coordinator for Sheridan, was hired specifically to lead the renewed CDI effort. “Our hospital was falling short of the state averages for risk of mortality and severity of illness,” Morris says. “We needed consistent reporting and dashboards to track case mix and financial impact. We needed a more collaborative workflow to structure our efforts and accurately capture patient encounters.”

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CHAT WITH SALES
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