Breaking down coding silos with one platform

Cassi Birnbaum � The keys to a successful 3M� 360 Encompass� Professional System program implementation (DESCRIBED VIDEO) Text appears on screen that reads: The keys to a successful 3M� 360 Encompass� Professional System program implementation (CASSI BIRNBAUM) At PeaceHealth, we kicked off the endeavor in October 2020. (DESCRIBED VIDEO) Cassi Birnbaum, who is seated in a beautiful outdoor courtyard, begins speaking and title text appears on screen over video: Cassi Birnbaum Former senior enterprise director of HIM, coding and CDI PeaceHealth (CASSI BIRNBAUM) We wanted to make sure that, planning wise, we had all the components, that we laid out a waved implementation to enable that we didn't overburden our team from a training perspective. We also wanted to make sure that the documentation that would be ingested within the 3M system had everything that was necessary. Once we really kicked off with our first wave, which was in early 2021, we finished wave seven this past July, but we started getting great improvements in our work RVU capture across the services that we implemented, our coder productivity. We saw anywhere from a 20% increase to almost a 70% increase in productivity. Our pre-AR went down a full day. We also saw that there were less touches in terms of enabling a clean claim rate to be realized. And we still continue month over month. We carefully track the metrics that we looked at, looking at efficiency, looking at our capture rates. 3M really helped us as far as the just in time education that needed to occur. Even though our coders some had some experience with 3M others didn't especially on the ProFee side, but we did some kind of general awareness training. But prior to the implementation of that service line, we brought together the coders that were going to go live. And that really helped with each of our waves of implementation. (DESCRIBED VIDEO) 3M Science Applied to Life logo appears on screen along with a copyright statement at the bottom of the screen that reads: Copyright 2022, 3M. All rights reserved.