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Real Results with 3M™ 360 Encompass™ System

A snapshot of organizations and the benefits they experienced


Hospital #1

Location: Colorado
Type: Faith-based, non-profit health care organization
Beds: 1,750+
Annual admissions: 84,770+

  • Their story

    To boost its outpatient measures, this faith-based organization implemented the 3M™ 360 Encompass™ System. Shortly after implementation, the organization reported significantly higher outpatient coder productivity and enhanced reporting capabilities. The strategic partnership with 3M set the stage for future growth and enabled maximum functionality across the organization.

Their results with 3M 360 Encompass
  • Icon of graph with data trending upwards
    15.5% increase in outpatient coder productivity
  • Icon of a computer
    31.2% increase in use of autosuggested codes

Hospital #2

Location: South Carolina
Type: General medical and surgical hospital
Beds: 425+
Annual admissions: 23,340+

  • Their story

    Concerned with outpatient productivity, this health care organization implemented the 3M™ 360 Encompass™ System to enhance productivity and transform outpatient measures. The integrated platform is a one-stop solution for streamlining revenue cycles, improving clinician insights and generating accurate reimbursement. The organization abandoned initiatives to add outsourced coders after seeing an increase in productivity with 3M, and instead decreased the number of outsourced coders.

Their results with 3M 360 Encompass
  • Icon of graph with data trending upwards
    7% increase in outpatient coder productivity
  • Icon of a computer
    64% increase in use of autosuggested codes
  • Icon of 4 people
    4 outsourced coders no longer required

Hospital #3

Location: Utah
Type: State, academic, multi-specialty
Beds: 450+
Annual admissions: 22,000+

  • Their story

    This innovative health care system used the 3M 360 Encompass System to improve productivity and documentation quality, but also realized additional benefits. Upon seeing a 15 percent increase in case mix index and a 9.8 percent decrease in discharge not final billed (DNFB), the system expanded use to include the quality department. This allowed the CDI and quality teams to identify real-time patient data and assess key information before discharge, resulting in a 95% identification rate in patient safety indicators (PSIs) and hospital-acquired conditions (HACs).

Their results with 3M 360 Encompass
  • Icon of an IV bag
    95% identification rate in patient safety indicators (PSIs) and hospital-acquired conditions (HACs)
  • Icon of a dollar sign with a down arrow
    9.8% decrease in discharge not final billed (DNFB)
  • Icon of hospital bed with an up arrow
    15% improvement in case mix index

Hospital #4

Location: Tennessee 
Type: Multi-hospital, integrated, non-profit
Beds: 1,500+
Annual admissions: 50,000+

  • Their story

    Recognizing the need to optimize its resources for both coding and CDI, this health care system improved its workflow by using the 3M 360 Encompass System. Now the organization is experiencing improved coding and DRG accuracy.

Their results with 3M 360 Encompass
  • Icon of a target with an arrow through the center
    98% coding accuracy at time of final coding
  • Icon of a clipboard
    93% accuracy in DRG assignment

Hospital #5

Location: Texas
Type: Children’s hospital, non-profit, private
Beds: 550+
Annual admissions: 25,000+

  • Their story

    State initiatives changed the way this children’s facility operated and demanded new technology and a CDI program. With the 3M 360 Encompass System, this hospital created a new CDI program that made communication between caregivers far easier. The hospital also saw strong productivity and financial improvements. All together the change resulted in a reduction of five outsourced coders (equivalent to 30-percent productivity increase), an increased case mix index for two consecutive years, and a decrease in medical necessity denials.

Their results with 3M 360 Encompass
  • Icon of 5 people
    5 outsourced coders no longer required
  • Icon of a bed
    10% increase in case mix index
  • Icon of a first-aid kit
    Decrease in medical necessity denials

Hospital #6

Location: Kansas
Type: Rural, private, non-profit
Beds: 200+
Annual admissions: 6,000+

  • Their story

    This rural community hospital just moved to a new HER, with 95 percent electronic documents, when it implemented 3M 360 Encompass System. The hospital aimed to increase productivity and create a more streamlined, automated system to enhance the workflow with 3M. As regulations exert new demand on rural hospital and with limited staff and fewer resources, the hospital needed to find new and innovative ways to prepare for regulatory mandates.

Their results with 3M 360 Encompass
  • Icon of graph with data trending upwards
    45% increase in inpatient coder productivity
  • Icon of graph with data trending upwards
    20% increase in outpatient coder productivity
  • Icon of 1.5 people
    1.5 coders moved from coding to other responsibilities

Hospital #7

Location: Washington
Type: Multi-hospital, integrated, non-profit
Beds: 1000+
Annual admissions: 40,000+

  • Their story

    A crucial objective for this integrated health system was to maintain quality, rather than focus on quantity. With the 3M 360 Encompass System, the clinical documentation process improved significantly, as did the streamlined process between CDI reviewers, physicians, and coders.

Their results with 3M 360 Encompass
  • Dollar symbol icon
    19% increase in net revenue
  • Icon representing group agreement
    88% agreement rate between coders and CDI reviewers
  • Icon of question mark on a flag
    90% query acceptance rate

Hospital #8

Location: Ohio
Type: Integrated, multi-specialty, non-profit
Beds: 1,200+
Annual admissions: 150,000+

  • Their story

    As one of the first users of 3M 360 Encompass System, this health care system created a committee to investigate the increases in patient safety indicators (PSIs) and hospital-acquired conditions (HACs) affecting quality. 3M 360 Encompass offered the automated system needed to better understand patient data through documentation. Better communication with CDI reviewers and coders ushered in a decrease in PSIs and HACs. Productivity also increased as a result of better clinical documentation.

Their results with 3M 360 Encompass
  • Icon of graph with data trending upwards
    21% increase in inpatient coder productivity
  • Icon of an IV bag
    63% decrease in patient safety and hospital-acquired conditions (HACs)
  • Icon of a stethoscope
    12% increase in physician agreement rate