IT burden of ownership can include:
No additional fees for upgrades.
Solutions are always up to date with the latest version
System availability dependent on many on-premises factors
99.9% system availability
>80% reduction in support ticket submissions
Recovery times from a disaster recovery (DR) incident can be lengthy
1-hour recovery time objective (RTO)
2-hour recovery point objective (RPO)
Long maintenance times that can last up to 4 hours
Up to 50% shorter maintenance windows
Up to 10 IT roles to install, support and maintain
3 IT roles:
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