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Intermountain Healthcare’s ambitious CDI initiative required no less than a fundamental paradigm shift in how its teams document patient encounters—moving beyond manual processes and leveraging technology.
CDI leaders collaborated closely with their physician advisor team to integrate workflows, automate routine work, prioritize cases with the most opportunity and expand to all-payer and quality reviews. It partnered with 3M to deliver real time clinical insights to physicians within their normal workflow using 3M™ M*Modal CDI Engage One™ in tandem with the 3M™ 360 Encompass™ System.
Improved CDI efficiency—with an impact similar to 4.6 additional CDI RNs, providing more time for complex quality reviews
10-fold increase in potential opportunity, as CDI specialists expanded to all payer review
Quality impact from added specified documentation and codes that drive SOI, ROM, Elixhauser, and other risk adjustment factors
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