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  • Infographic: Ease physician burnout with speech recognition

    Explore the real life impact that overwhelming administrative burden has on clinicians and how 3M speech understanding can help ease it. 

    02/12/2021 Speech recognition,Ambient clinical documentation,Transcription solutions Infographics Infographic: Ease physician burnout with speech recognition
  • Case study: CMO: Montefiore Care Management (PDF, 281 KB)

    Montefiore Care Management used 3M℠ Healthcare Transformation Suite, 3M™ Population-focused Preventables Software, 3M™ Potentially Preventable Readmissions (PPR) Grouping Software and 3M™ Clinical Risk Groups (CRGs) to measure and track the success of their Pioneer ACO program and research initiatives.

    06/01/2016 Patient classification methodologies Case studies Case study: CMO: Montefiore Care Management (PDF, 281 KB)
  • Infographic: Manual vs. computer-assisted coding

    A blind study shows with 95 percent certainty that a hospital on board with the 3M™ 360 Encompass™ System will have a positive case mix index (CMI) shift between 0.0102 and 0.2069.

    12/15/2016 ,Coding ,Infographics Infographic: Manual vs. computer-assisted coding
  • Case study: Uncovering reimbursement opportunities and compliance risk at “Health System” (PDF, 166 KB)

    This blind case study from a long-time 3M client in the Northeastern U.S. describes how 3M Consulting Services did a 200-record analysis of their professional fee coding and CDI. Thanks to 3M’s analysis, this organization recognized that it risked a potential adverse audit unless changes were made to current professional services documentation and coding practices.

    10/13/2016 Coding,CDI,Coding edits and audits,Consulting services Case studies Case study: Uncovering reimbursement opportunities and compliance risk at “Health System” (PDF, 166 KB)
  • Executive briefing: Best practices for hierarchical condition categories

    For a broad patient population, 3M recommends the steps outlined in this executive brief to help organizations code to the highest appropriate hierarchical condition categories (HCCs) and risk-adjustment factor (RAF) scores for each patient. These steps involve everyone from office administrators to coders and clinical documentation integrity (CDI) staff, and especially pertain to the provider’s workflow.

    12/13/2016 ,HCCs Executive briefing: Best practices for hierarchical condition categories
  • eguide: Five ways to strengthen your value-based payment program (PDF, 1.4 MB)

    This eguide provides a step-by-step strategy that will help payers strengthen their value-based payment program and succeed in a dynamic insurance marketplace.

    05/09/2017 Patient classification methodologies eguides eguide: Five ways to strengthen your value-based payment program (PDF, 1.4 MB)
  • Case study: Zero in on CDI cases with the highest impact

    The move from “blind” case review to computer-assisted CDI uses natural language understanding (NLU) and analysis to help CDI teams focus on the cases that have the greatest impact. Prioritization rules are transparent and can be customized for each hospital.

    06/28/2017 ,CDI ,eguides Case study: Zero in on CDI cases with the highest impact
  • eguide: 3M™ Clinical Risk Groups (CRG) (PDF, 218 KB)

    This eguide provides profiles of seven organizations and their success with 3M Clinical Risk Groups (CRG).

    11/17/2017 ,Patient classification methodologies ,eguides eguide: 3M™ Clinical Risk Groups (CRG) (PDF, 218 KB)
  • Infographic: Why are hospitals penalized for readmissions?

    This infographic explores why hospitals are penalized for readmissions and provides insights about the impact of mental health or substance abuse comorbidities on readmissions.

    09/26/2018 ,Patient classification methodologies ,Infographics Infographic: Why are hospitals penalized for readmissions?
  • eguide: A single source of truth (PDF, 3.9 MB)

    Learn how to combine reliable data and performance management for a successful value-based health care system.

    01/04/2018 Performance improvement eguides eguide: A single source of truth (PDF, 3.9 MB)
  • Article: Collaborate across silos to succeed in quality-focused CDI efforts

    Cheryl Manchenton, 3M project manager and quality services lead, outlines six steps to collaborating across silos to succeed in quality-focused CDI efforts.

    02/01/2018 ,CDI Article: Collaborate across silos to succeed in quality-focused CDI efforts
  • Insights: Computer-assisted coding and CDI

    Find resources that explore the potential benefits of computer-assisted coding and CDI.

    02/01/2018 Insights: Computer-assisted coding and CDI
  • eguide: It started with a tree

    This brief visual history of 3M™ Coding and Reimbursement System (CRS) shows the continuous innovations that have made it a trusted coding solution by medical facilities for more than three decades. Rather than recreate coding books in a software package, 3M CRS applies sophisticated decision trees created by veteran nosologists to help coders find accurate codes more efficiently.

    08/29/2018 ,Coding ,eguides eguide: It started with a tree
  • Case study: Hospital increases productivity, increases case mix index

    This deidentified case study highlights impressive 3M™ 360 Encompass™ System results, with the organization reporting a 50 percent increase in productivity and a “considerable” increase in case mix index.

    09/26/2018 Coding,CDI Case studies Case study: Hospital increases productivity, increases case mix index
  • Case study: Vidant Health

    Vidant Health implemented the 3M™ 360 Encompass™ System across each of its eight hospitals’ HIM departments and successfully centralized coding, CDI and training. Vidant anticipated a 15 percent decline in productivity during the ICD-10 transition, but instead achieved an 8 percent productivity improvement as well as a 2.87 day improvement to DNFB.

    09/01/2018 Coding,CDI ,Case studies Case study: Vidant Health
  • Case study: Kettering Health Network implements 3M™ 360 Encompass™ System

    Kettering Health Network in Dayton, Ohio, achieved a nearly 100 percent identification rate in PSIs and HACs; the organization also experienced a 98 percent clean claim rate.

    09/01/2018 Coding,CDI ,Case studies Case study: Kettering Health Network implements 3M™ 360 Encompass™ System
  • Case study: 3M™ 360 Encompass™ System real results - Midwestern Hospital

    By leveraging artificial intelligence (AI) tools within 3M™ 360 Encompass™ System, a Midwestern hospital achieved nearly100 percent identification rate for patient safety indicators (PSIs) and hospital-acquired conditions (HACs).

    12/17/2018 Coding,CDI Case studies Case study: 3M™ 360 Encompass™ System real results - Midwestern Hospital
  • Infographic: When it comes to HACs, how do you score?

    This infographic provides sample hospital-acquired conditions (HACs) penalties for both large and medium-sized hospitals with HAC scores that place them in the lowest performing 25 percent.

    05/07/2018 Coding,CDI Infographics Infographic: When it comes to HACs, how do you score?
  • eguide: Striking a physician coder balance

    Practices using electronic health records (EHR) must ultimately answer this question – will physicians or coders assign codes? Many experts believe that coding should be a shared responsibility, as this model has been proven to decrease coding backlogs and increase coding accuracy. Here is a practical guide to striking a coding balance.

    02/06/2019 Coding eguides eguide: Striking a physician coder balance
  • Case study: Nebraska Medicine

    Learn how Nebraska Medicine has streamlined its coding and billing management process, and is seeing cleaner claims, less coder intervention and more provider education with the 3M℠ CodeAssist℠ System and 3M℠ CodeComplete℠ Services.

    02/19/2019 Coding Case studies Case study: Nebraska Medicine
  • Infographic: Empowered coders. Empowering results.

    This infographic describes how the 3M™ 360 Encompass™ Professional System increases coding accuracy, productivity and compliance while also decreasing denial rates by showing real results from three beta hospitals.

    03/25/2019 Coding Infographics Infographic: Empowered coders. Empowering results.
  • Infographic: Modernize your revenue cycle

    Since 2011, more than 2,000 organizations have selected the 3M™ 360 Encompass™ System, and today it’s never been better. See how the system can modernize revenue cycles and improve bottom lines.

    04/01/2019 Coding,CDI Infographics Infographic: Modernize your revenue cycle
  • Infographic: Navigating the changing coder landscape

    See how three organizations are managing staffing challenges and coding overload with 3M outsourced coding services.

    05/07/2019 Outsourced coding Infographics Infographic: Navigating the changing coder landscape
  • eguide: Finding the “why” behind health care waste

    There is a massive amount of waste in U.S. health care spending. Finding the "why" is the first step in understanding how to drive actionable change within health organizations.

    06/05/2019 Performance improvement eguides eguide: Finding the “why” behind health care waste
  • Case study: Real results with computer-assisted physician documentation

    Physician documentation is a key driver for health care reimbursement and the collection of quality reporting metrics. See how the 3M™ 360 Encompass™ MD System can drive an accurate and efficient documentation process for physicians and CDI teams.

    06/04/2019 CDI Case studies Case study: Real results with computer-assisted physician documentation
  • Case study: CDI transformation program

    To win over skeptical hospital leaders and clinicians, this health network launched a CDI transformation initiative using tangible, actionable data provided by the 3M™ 360 Encompass™ System, enhanced with consulting and education services through the 3M™ Advanced CDI Transformation Program from 3M Consulting Services. 

    06/17/2019 CDI,Consulting services Case studies Case study: CDI transformation program
  • Case study: Kettering Health Network

    Kettering Health Network partnered with 3M to implement CDI worklist prioritization using the 3M™ 360 Encompass™  System, resulting in an expected $2.6 million annual benefit for neurosurgery DRGs alone, along with an 11.6 percent increase in CMI.

    07/23/2019 Coding,CDI Case studies Case study: Kettering Health Network
  • Infographic: 3M™ 360 Encompass™ Audit Expert System – Inpatient Prebill Review

    Check out this visual overview of the Inpatient Prebill module available in the 3M™ 360 Encompass™ Audit Expert System.

    11/01/2019 Coding edits and audits Infographics Infographic: 3M™ 360 Encompass™ Audit Expert System – Inpatient Prebill Review
  • Infographic: 3M™ 360 Encompass™ Audit Expert System – Code Audit

    Find a visual overview of the Code Audit module available in the 3M™ 360 Encompass™ Audit Expert System.

    11/01/2019 Coding edits and audits Infographics Infographic: 3M™ 360 Encompass™ Audit Expert System – Code Audit
  • Case study: An organization boosted by 3M Custom Edits

    Read about how one Southeastern hospital saw real results within eight months of implementing 3M Custom Edits.

    12/01/2019 Coding edits and audits Case studies Case study: An organization boosted by 3M Custom Edits
  • eguide: Five ways 3M is empowering professional fee coding

    In this eguide, 3M offers solutions that can empower health care organizations to avoid common pitfalls while making lasting organizational improvements related to professional fee coding.

    01/02/2020 Coding eguides eguide: Five ways 3M is empowering professional fee coding
  • Case study: Level 1 Trauma Center takes a single path

    Find out how one Level 1 Trauma Center combined its professional and facility coding teams together on one platform to not only improve coding accuracy and continuity, but also provide a foundation for improving compliance.

    01/02/2020 Coding Case studies Case study: Level 1 Trauma Center takes a single path
  • Case study: Children's Medical Group

    Read how Children’s Medical Group used 3M™ M*Modal Fluency Direct’s advanced speech recognition to drive efficiency and reduce physician burnout.

    08/03/2020 Speech recognition Case studies Case study: Children's Medical Group
  • Case study: Driving cost savings and physician efficiency with improved clinical documentation

    Learn how 3M™ M*Modal Fluency Direct helped OneOncology save money on transcription and increase physician productivity.

    12/18/2020 Speech recognition Case studies Case study: Driving cost savings and physician efficiency with improved clinical documentation
  • Case study: How 3M brings the focus back to medicine

    3M™ M*Modal Fluency Direct, virtual assistant solutions and transcription solutions helped physicians at one clinic spend more time with patients and less time on documentation.

    02/11/2021 Speech recognition,Ambient clinical documentation,Transcription solutions Case studies Case study: How 3M brings the focus back to medicine
  • eguide: Transforming the experience of health care

    Learn more about how physician assistive solutions reduce the administrative burden on clinicians.

    03/26/2021 Speech recognition,Ambient clinical documentation eguides eguide: Transforming the experience of health care
  • Case study: Accuracy. Time savings. Radiologists’ satisfaction.

    Flagler Health's radiology department uses 3M M*Modal speech and AI-powered radiology reporting and workflow management solutions to create a better clinical documentation experience for its radiologists.

    03/11/2021 Imaging solutions Case studies Case study: Accuracy. Time savings. Radiologists’ satisfaction.
  • eguide: Closing the gap with 3M™ M*Modal HCC Management

    Health care organizations increasingly use hierarchical condition categories (HCC) risk-adjustment models to calculate risk scores and predict potential health care costs. With artificial intelligence (AI) enabled technology and consulting expertise, 3M HCC Management can build a strong foundation for your program.

    06/28/2021 HCCs eguides eguide: Closing the gap with 3M™ M*Modal HCC Management
  • Case study: Value of AI-powered CDI at large flagship hospital

    See how one hospital improved query response time, reduced physician burnout and increased accuracy by using 3M™ M*Modal CDI Engage One™, an AI powered CDI solution.

    06/02/2021 CDI Case studies Case study: Value of AI-powered CDI at large flagship hospital
  • Case study: Prioritize cases for sustainable impact

    Prioritizing your trouble CDI cases has never been more important. See how South Shore Health tripled revenue with one tool—prioritization in 3M™ 360 Encompass™ System.

    05/21/2021 CDI Case studies Case study: Prioritize cases for sustainable impact
  • Case study: An upstream solution for a downstream issue

    Three health organizations share the impact of 3M™ 360 Encompass™ Audit Expert System — Inpatient Prebill Review, a denials prevention solution featuring custom actionable edits.

    12/19/2021 Coding edits and audits Case studies Case study: An upstream solution for a downstream issue
  • Case study: Pioneering computer-assisted coding at a pediatric health system

    A mid-Atlantic pediatric health system used 3M™ 360 Encompass™ Professional System to achieve improved results with single path coding automation. See how they did it.

    11/15/2021 Coding Case studies Case study: Pioneering computer-assisted coding at a pediatric health system
  • Infographic: Closing the loop between physicians and CDI

    Explore the far reaching benefits of using AI to embed clinical intelligence into physician and CDI workflows—enhancing documentation integrity upfront, within the electronic health record (EHR), at the point of care.

    10/31/2021 ,CDI Infographics Infographic: Closing the loop between physicians and CDI
  • Case study: Real results. Improved CDI outcomes.

    See how organizations improved CDI financial and quality outcomes by implementing the 3M™ Advanced CDI Transformation program with the 3M™ 360 Encompass™ System.

    10/29/2021 CDI Case studies Case study: Real results. Improved CDI outcomes.
  • Case study: Closing the loop with 3M™ M*Modal HCC Management solutions

    Discover how a health organization improved documentation accuracy and patient care using 3M™ M*Modal HCC Management, an AI-driven technology.

    01/13/2022 HCCs Case studies Case study: Closing the loop with 3M™ M*Modal HCC Management solutions
  • Case study: Implementing a cloud first strategy at Boone Health

    See how Boone Health alleviated their IT burden with 3M™ 360 Encompass™ System in the cloud.

    01/11/2022 Coding,CDI Case studies Case study: Implementing a cloud first strategy at Boone Health
  • Case study: Moving to the future

    Find out how Panama City Surgery Center saved time and money by implementing the speech recognition solution 3M™ M*Modal Fluency Direct

    01/25/2022 Speech recognition Case studies Case study: Moving to the future
  • Infographic: More patient time. Less screen time.

    See how 3M M*Modal's ambient clinical documentation solution automatically captures clinical notes during the patient-physician interaction – allowing clinicians to remain focused on the patient.

    03/14/2022 Ambient clinical documentation Infographics Infographic: More patient time. Less screen time.
  • Infographic: Support accurate reimbursement amid ever-changing regulations

    This infographic explores trends and challenges in radiology reimbursement and shares how Abercrombie Radiology uses 3M™ M*Modal Fluency for Imaging.

    03/28/2022 Imaging solutions Infographics Infographic: Support accurate reimbursement amid ever-changing regulations
  • Case study: AI-powered physician engagement

    Learn how Intermountain Healthcare uses 3M™ M*Modal CDI Engage One™ to improve physician engagement and transform CDI efficiency.

    04/06/2022 CDI Case studies Case study: AI-powered physician engagement
  • Case study: Creating a one-touch coding process at Southcoast Health

    Southcoast Health sought to create a one-touch process to identify potential coding errors at the point of coding. How did they achieve this goal? With the help of 3M™ 360 Encompass™ Audit Expert System - Inpatient Prebill Review.

    04/06/2022 ,Coding edits and audits ,Case studies Case study: Creating a one-touch coding process at Southcoast Health
  • Case study: A partnership to improve documentation and physician well-being

    Find out how 3M™ M*Modal Fluency Direct enabled Owensboro Health to reduce administrative burden, improve documentation and close communication loops.

    04/15/2022 Speech recognition Case studies Case study: A partnership to improve documentation and physician well-being
  • Case study: Breaking down coding silos with one platform

    PeaceHealth streamlined its professional coding workflow using 3M™ 360 Encompass™ Professional System. Explore the results and learn how your organization can improve coding productivity, accuracy and compliance.

    05/17/2022 Coding Case studies Case study: Breaking down coding silos with one platform
  • Case study: UC Davis Medical Center – Engaging physicians and CDI operations with AI and automation

    Explore how UC Davis Medical Center partnered with 3M to bring together workflows for physicians and CDI teams using 3M™ M*Modal CDI Engage One™.

    06/02/2022 CDI Case studies Case study: UC Davis Medical Center – Engaging physicians and CDI operations with AI and automation
  • Case study: The road to a streamlined review and audit process

    Read about University of Utah Health’s journey implementing a prospective prebill review process and a retrospective audit process using 3M™ 360 Encompass™ System Audit Expert System — Inpatient Prebill Review and Code Audit.

    06/29/2022 Coding edits and audits Case studies Case study: The road to a streamlined review and audit process
  • eguide: Bringing joy back to the reading room

    This eguide reviews recent burnout trends among radiologists and explores how artificial intelligence (AI) can help reduce administrative burden. 

    08/03/2022 Imaging solutions eguides eguide: Bringing joy back to the reading room
  • Infographic: From on-premises to 3M cloud

    This infographic details many of the benefits of moving from on-premises applications to 3M cloud applications, including a reduced IT burden and shorter maintenance windows.

    08/05/2022 Coding,CDI Infographics Infographic: From on-premises to 3M cloud
  • Case study: CDI program elevated with prioritization

    Find out how 3M™ 360 Encompass™ System helped this academic health system take its clinical documentation integrity program to the next level.

    10/06/2022 CDI Case studies Case study: CDI program elevated with prioritization
  • Case study: AI-powered CDI workflows help Randolph Health drive efficiency and financial outcomes

    Learn how Randolph Health used 3M™ M*Modal CDI Collaborate to enhance their CDI program using artificial intelligence (AI). 

    10/07/2022 CDI Case studies Case study: AI-powered CDI workflows help Randolph Health drive efficiency and financial outcomes
  • Case study: Maximize coding accuracy

    Find out how St. Elizabeth Healthcare streamlined its prospective and retrospective reviews and audits into a single system aligned with its coding workflow.

    10/19/2022 Coding edits and audits Case studies Case study: Maximize coding accuracy
  • Case study: The ROI of using the right coding tools

    Dealing with budget and resource constraints led Carrollton Regional Medical Center to switch encoders. See why they switched back to 3M™ Coding and Reimbursement System Plus (CRS+).

    11/09/2022 Coding Case studies Case study: The ROI of using the right coding tools
  • Case study: Answering the call when ransomware attacks

    When Sky Lakes Medical Center experienced a ransomware attack, the 3M team helped get the radiology reporting system back online and integrated with new systems.

    11/17/2022 Imaging solutions Case studies Case study: Answering the call when ransomware attacks
  • eguide: Representing the patient burden of illness

    Learn more about how to capture the patient’s burden of illness in value-based health care and how documenting HCCs can ensure an accurate RAF score.

    12/13/2022 HCCs eguides eguide: Representing the patient burden of illness
  • Case study: Faster, smarter and easier reporting with a customizable speech-driven solution

    St. Claire HealthCare has made radiology reporting more efficient using 3M Fluency for Imaging functionalities like speech recognition, custom templates and CAPD. 

    12/22/2022 Imaging solutions Case studies Case study: Faster, smarter and easier reporting with a customizable speech-driven solution
  • Case study: Taking a CDI program to victory (PDF, 287 KB)

    Learn how Piedmont Healthcare took its CDI program to the next level by creating a new evolved CDI priortiziation process optimizing features within 3M™ 360 Encompass™ System.

    04/25/2023 CDI Case studies Case study: Taking a CDI program to victory (PDF, 287 KB)
  • Reality check: Debunking health care automation myths (PDF, 99 KB)

    Coding automation is evolving and artificial intelligence (AI) is a key component. However, there are misconceptions about how AI technology will impact coders and physicians, so let’s dispel some popular myths.

    05/15/2023 Coding Infographics Reality check: Debunking health care automation myths (PDF, 99 KB)
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