Health care insights and resources

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  • Soothe the burn: Ease physician burnout with speech recognition

    Explore the real life impact that overwhelming administrative burden has on clinicians and how 3M speech understanding can help ease it. 

    02/12/2021 Create time to care eGuides and infographics Soothe the burn: Ease physician burnout with speech recognition
  • CAC success

    A blind study shows with 95% certainty that a hospital on board with the 3M™ 360 Encompass™ System will have a positive case mix index (CMI) shift between 0.0102 and 0.2069.

    12/15/2016 Improve revenue cycle eGuides and infographics CAC success
  • Case study: CMO: Montefiore Care Management (PDF, 282 KB)

    This case study describes Montefiore Care Management’s use of 3M ℠ Healthcare Transformation Suite, 3M™ Population-focused Preventables Software, 3M™ Potentially Preventable Readmissions (PPR) Grouping Software, and 3M™ Clinical Risk Groups (CRGs) to measure and track the success of their Pioneer ACO program and research initiatives.

    08/15/2016 Drive value-based care Success stories Case study: CMO: Montefiore Care Management (PDF, 282 KB)
  • Real results with 3M℠ CodeAssist℠ System (PDF, 163 KB)

    A snapshot of five organizations and the benefits achieved with 3M℠ CodeAssist℠ System.

    10/27/2016 Improve revenue cycle Success stories Real results with 3M℠ CodeAssist℠ System (PDF, 163 KB)
  • Case study: Uncovering reimbursement opportunities and compliance risk at “Health System” (PDF, 160 KB)

    This blind case study from a long-time 3M client in the Northeastern U.S. describes how 3M Consulting Services did a 200-record analysis of their professional fee coding and CDI. Thanks to 3M’s analysis, this organization recognized that it risked a potential adverse audit unless changes were made to current professional services documentation and coding practices.

    10/13/2016 Drive value-based care Success stories Case study: Uncovering reimbursement opportunities and compliance risk at “Health System” (PDF, 160 KB)
  • Best practices: Hierarchical condition categories (HCCs)

    For a broad patient population, 3M recommends the steps outlined in this executive brief to help organizations code to the highest appropriate Hierarchical condition categories (HCCs)  and Risk-Adjustment Factor (RAF) scores for each patient. These steps involve everyone from office administrators to coders and clinical documentation integrity (CDI) staff, and especially pertain to the provider’s workflow.

    12/13/2016 Improve revenue cycle Industry insights Best practices: Hierarchical condition categories (HCCs)
  • eGuide: Five ways to strengthen your value-based payment program (PDF, 1.35 MB)

    This eGuide provides a step-by-step strategy that will help payers strengthen their value-based payment program and succeed in a dynamic insurance marketplace.

    05/09/2017 Drive value-based care eGuides and infographics eGuide: Five ways to strengthen your value-based payment program (PDF, 1.35 MB)
  • CDI success

    The move from “blind” case review to computer-assisted CDI uses natural language understanding (NLU) and analysis to help CDI teams focus on the cases that have the greatest impact. Prioritization rules are transparent and can be customized for each hospital.

    06/28/2017 Improve revenue cycle eGuides and infographics CDI success
  • Real results: 3M™ Clinical Risk Groups (CRG) (PDF, 218 KB)

    This eGuide provides profiles of seven organizations and their success with 3M™ Clinical Risk Groups (CRG). 

    11/17/2017 Drive value-based care Success stories Real results: 3M™ Clinical Risk Groups (CRG) (PDF, 218 KB)
  • Infographic: Why are hospitals penalized for readmissions?

    This infographic explores why hospitals are penalized for readmissions and provides insights about the impact of mental health or substance abuse comorbidities on readmissions.

    09/26/2018 Improve revenue cycle eGuides and infographics Infographic: Why are hospitals penalized for readmissions?
  • eGuide: A single source of truth (PDF, 1.52 MB)

    How to combine reliable data and performance management for a successful value-based health care system.

    01/04/2018 Improve revenue cycle eGuides and infographics eGuide: A single source of truth (PDF, 1.52 MB)
  • CDI insights

    Cheryl Manchenton, 3M project manager and quality services lead, outlines six steps to collaborating. across silos to succeed in quality focused CDI effort.

    02/01/2018 Improve revenue cycle eGuides and infographics CDI insights
  • Insights

    Insights into computer-assisted coding (CAC) and clinical documentation integrity (CDI)

    02/01/2018 Improve revenue cycle eGuides and infographics Insights
  • Case study: University Medical Center of El Paso (UMC)

    This case study describes how the University Medical Center of El Paso deployed the 3M™ Performance Matrix Platform to aid its participation in the Delivery System Reform Incentive Payment (DSRIP) program.

    06/04/2018 Drive value-based care Success stories Case study: University Medical Center of El Paso (UMC)
  • Manage your quality metrics

    This eGuide shows how 3M™ 360 Encompass™ System worklist prioritization helps hospitals monitor and prioritize documentation throughout the patient stay. In addition, hospitals can break down the silos separating the coding, CDI and quality teams to enhance communication and tackle quality issues before it’s too late.

    06/30/2018 Improve revenue cycle eGuides and infographics Manage your quality metrics
  • eGuide: It started with a tree

    A brief visual history of 3M™ Coding and Reimbursement System (CRS), and the continuous innovations that has made it a trusted coding solution by medical facilities for more than three decades. Rather than recreate coding books in a software package, 3M CRS applies sophisticated decision trees created by veteran nosologists to help coders find accurate codes more efficiently.

    08/29/2018 Improve revenue cycle Education eGuide: It started with a tree
  • Case study: Hospital increases productivity, decreases case mix index

    This deidentified case study highlights impressive 3M™ 360 Encompass™ System results, with the organization reporting a 50% increase in productivity and a “considerable” increase in case mix index.

    09/26/2018 Improve revenue cycle Success stories Case study: Hospital increases productivity, decreases case mix index
  • eGuide: A quick guide to 3M’s natural language processing (NLP) platform (PDF, 266 KB)

    This eGuide provides a high-level, yet precise, description of 3M's approach to natural language processing (NLP) and computer-assisted coding (CAC). 

    09/01/2018 Drive value-based care Education eGuide: A quick guide to 3M’s natural language processing (NLP) platform (PDF, 266 KB)
  • Case study: Vidant Health

    This case study describes how Vidant Health implemented the 3M™ 360 Encompass™ System across each of its eight hospitals’ HIM departments and successfully centralized coding, CDI and training. Vidant anticipated a 15% decline in productivity during the ICD-10 transition, but instead achieved an 8% productivity improvement as well as a 2.87 day improvement to DNFB.

    09/01/2018 Improve revenue cycle Success stories Case study: Vidant Health
  • Case study: University of Utah Health Care (PDF, 142 KB)

    The University of Utah Health Care used the 3M™ 360 Encompass™ System to unite its clinical documentation and coding workflows to achieve a 95% identification rate in patient safety indicators and hospital-acquired conditions, as well as a 10% improvement in case mix index, in concert with internal tools.

    09/01/2018 Improve revenue cycle Success stories Case study: University of Utah Health Care (PDF, 142 KB)
  • Case study: Kettering Health Network using 3M™ 360 Encompass™ System

    This case study describes how Kettering Health Network in Dayton, Ohio, implemented the 3M™ 360 Encompass™ System and achieved a nearly 100% identification rate in PSIs and HACs; the organization also experienced a 98 percent clean claim rate.

    09/01/2018 Improve revenue cycle Success stories Case study: Kettering Health Network using 3M™ 360 Encompass™ System
  • Case study: 3M™ 360 Encompass™ System real results - Midwestern Hospital

    This case study highlights impressive 3M™ 360 Encompass™  results at a Midwestern hospital. By leveraging artificial intelligence (AI) tools within the 3M™ 360 Encompass™ System, this organization achieved nearly 100% identification rate for patient safety indicators (PSIs) and hospital-acquired conditions (HACs).

    12/17/2018 Improve revenue cycle Success stories Case study: 3M™ 360 Encompass™ System real results - Midwestern Hospital
  • eGuide: Data analytics: More promise than performance?

    For most organizations, today’s analytic solutions offer more promise than performance. And since the data under analysis is retrospective, the solutions offer only a look backward, not forward. 3M™ Performance Matrix Platform can provide predictive, prescriptive data that tells you what actions to take before you take them.

    12/17/2018 Drive value-based care Industry insights eGuide: Data analytics: More promise than performance?
  • HACs score

    This infographic provides sample hospital-acquired conditions (HACs) penalties for both large and medium-sized hospitals with HAC scores that place them in the lowest performing 25%.

    05/07/2018 Improve revenue cycle eGuides and infographics HACs score
  • Should physicians assign their own codes? The practical guide to striking a physician coder balance

    Practices using electronic health records (EHR) must ultimately answer this question – will physicians or coders assign codes? Many experts believe that coding should be a shared responsibility, as this model has been proven to decrease coding backlogs and increase coding accuracy. Here is a practical guide to striking a coding balance.

    02/06/2019 Improve revenue cycle Industry insights Should physicians assign their own codes? The practical guide to striking a physician coder balance
  • Real results: A profile of eight organizations boosted by the 3M™ 360 Encompass™ System

    This eGuide features eight hospital systems of various sizes and locations and the benefits they have seen by using the 3M™ 360 Encompass™  System.

    02/01/2019 Improve revenue cycle Success stories Real results: A profile of eight organizations boosted by the 3M™ 360 Encompass™ System
  • Case study: Nebraska Medicine

    Learn how Nebraska Medicine has streamlined its coding and billing management process, and is seeing cleaner claims, less coder intervention and more provider education with 3M℠ CodeAssist℠ System and 3M℠ CodeComplete℠ Services.

    02/19/2019 Improve revenue cycle Success stories Case study: Nebraska Medicine
  • Case study: Sheridan Memorial Hospital

    Starting in May 2017, Sheridan Memorial Hospital launched an ambitious effort to revitalize their CDI program using the 3M™ 360 Encompass™ System and the 3M™ Advanced CDI Transformation Program. The hospital had new leadership, shifted to concurrent workflows and installed new tools to accurately track current performance and identify improvement opportunities.

    03/29/2019 Improve revenue cycle Success stories Case study: Sheridan Memorial Hospital
  • Better. Together. Proven results.

    This infographic describes how 3M™ 360 Encompass™ Professional System increases coding accuracy, productivity and compliance while also decreasing denial rates by showing real results from three beta hospitals.

    03/25/2019 Improve revenue cycle eGuides and infographics Better. Together. Proven results.
  • Modernize your revenue cycle

    Since 2011, more than 2,000 organizations have selected the 3M™ 360 Encompass™ System, and today it’s never been better. See how the system can modernize revenue cycles and improve bottom lines.

    04/01/2019 Improve revenue cycle eGuides and infographics Modernize your revenue cycle
  • Infographic: Navigating the changing coder landscape: Part 2

    See how three organizations are managing staffing challenges and coding overload with 3M outsourced coding services.

    05/07/2019 Improve revenue cycle eGuides and infographics Infographic: Navigating the changing coder landscape: Part 2
  • It's never been better

    Showcasing the entire 3M™ 360 Encompass™ Platform, this infographic details why the platform has never been better, including an interactive map displaying the 2,000+ 3M clients across the U.S.

    05/06/2019 Improve revenue cycle eGuides and infographics It's never been better
  • eGuide: Finding the “why” behind health care waste

    3M™ Performance Matrix Platform can help discover the "why" behind the massive amount of waste in U.S. health care spending. Finding the "why" is the first step in understanding how to drive actionable change within health organizations.

    06/05/2019 Drive value-based care Industry insights eGuide: Finding the “why” behind health care waste
  • eGuide: What makes an effective coding quality program?

    To keep up with compliance demands, most health systems follow a coding compliance program. The benefits of such a program are many. But, what really makes an effective coding quality program? This eGuide highlights best practices for creating an optimal coding quality program.

    06/18/2019 Improve revenue cycle Industry insights eGuide: What makes an effective coding quality program?
  • Case study: Real results with computer-assisted physician documentation

    Physician documentation is a key driver for health care reimbursement and the collection of quality reporting metrics. Get our latest case study to see how the 3M™ 360 Encompass™ MD system can drive an accurate and efficient documentation process for physicians and CDI teams.

    06/04/2019 Improve revenue cycle Success stories Case study: Real results with computer-assisted physician documentation
  • Case study: CDI transformation program

    To win over skeptical hospital leaders and clinicians, this health network launched a CDI transformation initiative using tangible, actionable data provided by the 3M™ 360 Encompass™ System, enhanced with consulting and education services through the 3M™ Advanced CDI Transformation Program from 3M Consulting Services. 

    06/17/2019 Improve revenue cycle Success stories Case study: CDI transformation program
  • Kettering Health Network case study

    Kettering Health Network partnered with 3M to implement CDI worklist prioritization using the 3M™ 360 Encompass™  System, resulting in an expected $2.6 million annual benefit for neurosurgery DRGs alone, along with a 11.6% increase in CMI.

    07/23/2019 Improve revenue cycle Success stories Kettering Health Network case study
  • Case Study: University of California (UC) San Diego Health

    Cassi Birnbaum, System-wide director of health information management and revenue integrity, and Lisa Doreen, associate director, technical and professional coding discuss how implementing 3M™ 360 Encompass™ Professional System at University of California (UC) San Diego Health has increased their productivity and coding quality.

    08/21/2019 Improve revenue cycle Success stories Case Study: University of California (UC) San Diego Health
  • 3M™ 360 Encompass™Audit Expert System – Inpatient Prebill Review

    A visual overview of the Inpatient Prebill module available in the 3M™ 360 Encompass™ Audit Expert System.

    11/01/2019 Improve revenue cycle eGuides and infographics 3M™ 360 Encompass™Audit Expert System – Inpatient Prebill Review
  • 3M™ 360 Encompass™ Audit Expert System - Code Audit visual guide

    A visual overview of the Code Audit module available in the 3M™ 360 Encompass™ Audit Expert System. 

    11/01/2019 Improve revenue cycle eGuides and infographics 3M™ 360 Encompass™ Audit Expert System - Code Audit visual guide
  • An organization boosted by 3M Custom Edits

    Profile of an organization that saw real results within eight months of implementing 3M Custom Edits.

    12/01/2019 Improve revenue cycle Success stories An organization boosted by 3M Custom Edits
  • Empower eGuide

    Five ways 3M is empowering professional fee coding.

    01/02/2020 Improve revenue cycle eGuides and infographics Empower eGuide
  • Single path case study

    Level 1 Trauma Center combined its professional and facility coding teams together on one platform to not only improve coding accuracy and continuity, but also provide a foundation for improving compliance.

    01/02/2020 Improve revenue cycle Success stories Single path case study
  • Case study: Children's Medical Group

    Read how Children’s Medical Group used 3M™ M*Modal Fluency Direct’s advanced speech recognition to drive efficiency and reduce physician burnout.

    08/03/2020 Create time to care Success stories Case study: Children's Medical Group
  • Case study: Driving cost savings and physician efficiency with improved clinical documentation

    Learn how 3M™ M*Modal Fluency Direct helped OneOncology save money on transcription and increase physician productivity.

    12/18/2020 Create time to care Success stories Case study: Driving cost savings and physician efficiency with improved clinical documentation
  • Driver for change: How 3M brings the focus back to medicine

    3M™ M*Modal Fluency Direct, virtual assistant solutions and transcription solutions helped physicians at one clinic spend more time with patients and less time on documentation. Learn how in this case study.

    02/11/2021 Create time to care Success stories Driver for change: How 3M brings the focus back to medicine
  • Transforming the experience of health care

    Learn more about how physician assistive solutions reduce the administrative burden on clinicians.

    03/26/2021 Create time to care eGuides and infographics Transforming the experience of health care
  • Case study: Accuracy. Time savings. Radiologists’ satisfaction.

    Flagler Health's radiology department uses 3M speech and AI-powered radiology reporting and workflow management solution to create a better clinical documentation experience for its radiologists.

    03/11/2021 Create time to care eGuides and infographics Case study: Accuracy. Time savings. Radiologists’ satisfaction.
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