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The latest thought leadership, success stories and insights on healthcare industry related topics.


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Case studies and real results

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  • Case study: CalvertHealth®

    As a community hospital in Prince Frederick, Maryland, CalvertHealth struggled to keep up with its backlog, holding up revenue. Jerron Brown, coding manager at CalvertHealth offers insight on how CalvertHealth’s coding team leveraged 3M™ Health Data Management System (HDM) to streamline workflows, automate reporting and increase productivity.

    10/01/2018 Coding and Reimbursement Case study: CalvertHealth®
  • Case study: Trinity Health

    A drill down on how Trinity Health has managed its medical data to work for them across the 22 states it serves with more than 100 facilities with the help of 3M™ Health Data Management Systyem (HDM). Because of increased agility and transparency using HDM, Trinity was able to recover nearly 90 percent of its at-risk reimbursement.

    09/01/2018 Coding and Reimbursement Case study: Trinity Health
  • Real Results: 3M™ Performance Matrix Platform

    We analyzed Medicare data from hundreds of health systems using the 3M™ Performance Matrix Platform. From just 10 health systems, we found over $1B in cost-savings opportunities.

    06/01/2018 Performance Analytics Real Results: 3M™ Performance Matrix Platform
  • Case study: University Medical Center of El Paso (UMC)

    This case study describes how the University Medical Center of El Paso deployed the 3M™ Performance Matrix Platform to aid its participation in the Delivery System Reform Incentive Payment (DSRIP) program.

    06/01/2018 ,Performance Analytics Case study: University Medical Center of El Paso (UMC)
  • Case study: Sheridan Memorial Hospital

    Starting in May 2017, Sheridan launched an ambitious effort to revitalize their CDI program using the 3M™ 360 Encompass™ System and the 3M™ Advanced CDI Transformation Program. The hospital put new leaders in place, shifted toward concurrent workflow and installed new tools to accurately track current performance and identify improvement opportunities, including targeted efforts around heart failure, sepsis and debridement. This case study describes that journey.

    04/01/2019 Clinical Documentation Improvement,Consulting and Advisory Services Case study: Sheridan Memorial Hospital
  • Case study: Nebraska Medicine

    Learn how Nebraska Medicine has streamlined their coding and billing management process, and is seeing cleaner claims, less coder intervention and more provider education with 3M℠ CodeRyte℠ CodeAssist℠ System and 3M℠ CodeRyte℠ CodeComplete℠ Services.

    02/19/2019 ,Outpatient and Ambulatory Case study: Nebraska Medicine
  • Case study: Kettering Health Network (3M ARMS)

    This case study describes how Kettering has integrated 3M™ Ambulatory Revenue Management Software and the 3M™ 360 Encompass™ System to deal with inefficient outpatient coding and billing processes. (PDF, 113 KB)

    08/01/2018 Coding and Reimbursement,Outpatient and Ambulatory Case study: Kettering Health Network (3M ARMS)
  • Case study: University of Utah Health Care

    The University of Utah Health Care used the 3M™ 360 Encompass™ System to unite its clinical documentation and coding workflows to achieve a 95 percent identification rate in patient safety indicators and hospital-acquired conditions, as well as a 10 percent improvement in case mix index, in concert with internal tools. (PDF, 142 KB)

    08/01/2018 Coding and Reimbursement,Clinical Documentation Improvement Case study: University of Utah Health Care
  • Case study: Vidant Health

    This case study describes how Vidant Health implemented the 3M™ 360 Encompass™ System across each of its eight hospitals’ HIM departments and was able to successfully centralize coding, CDI and training. Vidant anticipated a 15% decline in productivity during the ICD-10 transition, but instead got an 8% productivity improvement and also experienced a 2.87 day improvement to their DNFB. (PDF, 182 KB)

    08/01/2018 Coding and Reimbursement,Clinical Documentation Improvement Case study: Vidant Health
  • Case study: Uncovering reimbursement opportunities and compliance risk at “Health System”

    This is a blind case study from a long-time 3M client in the Northeastern U.S. that describes how 3M Consulting Services did a 200-record analysis of their professional fee coding and CDI. Because of the uncovered compliance issues, the site is anonymous, described simply as “Health System.” Thanks to 3M’s analysis, Health System recognized that it risked a potential adverse audit unless changes were made to current professional services documentation and coding practices. The organization was also missing opportunities to improve revenue. The 3M solution for this site is 3M 360 Encompass System—Professional. (PDF, 166 KB)

    10/01/2016 Outpatient and Ambulatory,Professional Coding,Coding and Reimbursement Case study: Uncovering reimbursement opportunities and compliance risk at “Health System”
  • Case Study: University of California (UC) San Diego Health

    Cassi Birnbaum, System-wide director of health information management and revenue integrity, and Lisa Doreen, associate director, technical and professional coding discuss how implementing 3M™ 360 Encompass™ Professional System at University of California (UC) San Diego Health has increased their productivity and coding quality.

    01/18/2019 Coding and Reimbursement,Professional Coding,Outpatient and Ambulatory Case Study: University of California (UC) San Diego Health
  • Case study: Kettering Health Network

    This case study describes how Kettering Health Network in Dayton, Ohio, implemented the 3M 360 Encompass System and achieved a nearly 100 percent identification rate in PSIs and HACs; the organization also experienced a 98 percent clean claim rate.

    09/01/2018 Coding and Reimbursement,Clinical Documentation Improvement Case study: Kettering Health Network
  • Case study: Detroit Medical Center

    An in-depth look at Detroit Medical Center (DMC) with manager of HIM data management Margaret Eisses. The study highlights how leveraging 3M™ Health Data Management System has helped to take DMC’s coding organization to new levels of efficiency and transparency. (PDF, 94 KB)

    08/01/2018 Outpatient and Ambulatory,Coding and Reimbursement Case study: Detroit Medical Center
  • Case study: Real results with computer-assisted physician documentation

    Physician documentation is a key driver for healthcare reimbursement and the collection of quality reporting metrics. Get our latest case study to see how the 3M 360 Encompass MD system can drive an accurate and efficient documentation process for physicians and CDI teams.

    06/04/2019 Coding and Reimbursement,Clinical Documentation Improvement Case study: Real results with computer-assisted physician documentation
  • Case study: 3M™ 360 Encompass™ System real results – Midwestern Hospital

    This case study highlights impressive 3M 360 Encompass results at a Midwestern Hospital. By leveraging artificial intelligence tools within 3M 360 encompass, this organization achieved nearly 100 percent identification rate for patient safety indicators (PSIs) and hospital-acquired conditions (HACs). In terms of productivity this organization no longer requires contract coders to cover vacations, holidays or the busy summer season. See the full report in the case study.

    12/28/2018 Coding and Reimbursement,Clinical Documentation Improvement Case study: 3M™ 360 Encompass™ System real results – Midwestern Hospital
  • Case study: Hospital profile: Large, non-profit healthcare system - Advanced CDI

    To win over skeptical hospital leaders and clinicians, this health network launched a CDI transformation initiative using tangible, actionable data provided by the 3M™ 360 Encompass™ System, enhanced with consulting and education services through the 3M™ Advanced CDI Transformation Program from 3M Consulting Services. (PDF, 65 KB)

    06/17/2019 ,Clinical Documentation Improvement Case study: Hospital profile: Large, non-profit healthcare system - Advanced CDI
  • Case study: 3M™ 360 Encompass™ System real results

    This case study highlights impressive 3M™ 360 Encompass™ System results. The 3M 360 Encompass System created a high level of accountability throughout the organization and redefined the level of accuracy in the patient story. The organization reported a 50 percent increase in productivity, and measured a “considerable” increase in case mix index. (PDF, 83 KB)

    09/26/2018 Coding and Reimbursement,Clinical Documentation Improvement Case study: 3M™ 360 Encompass™ System real results
  • Case study: CMO: Montefiore Care Management

    This case study describes Montefiore Care Management’s use of 3M(SM) Healthcare Transformation Suite, 3M™ Population-focused Preventables Software, 3M™ Potentially Preventable Readmissions (PPR) Grouping Software, and 3M™ Clinical Risk Groups (CRGs) to measure and track the success of their Pioneer ACO program and research initiatives. (PDF, 282 KB)

    06/01/2016 ,Risk Adjustment Case study: CMO: Montefiore Care Management
  • Real results: A profile of eight organizations boosted by the 3M™ 360 Encompass™ System

    This eguide features 8 hospital systems of various sizes and locations and the benefits they have seen by using the 3M 360 Encompass System. In anonymous one-page summaries, the measurable, reported results for each client are summarized in minimal text and maximum graphics.

    02/01/2019 Clinical Documentation Improvement,Coding and Reimbursement Real results: A profile of eight organizations boosted by the 3M™ 360 Encompass™ System
  • Real results with 3M℠ CodeRyte℠ CodeAssist℠ System

    A snapshot of five organizations and the benefits they experienced. (PDF, 163 KB)

    10/01/2016 Outpatient and Ambulatory,Coding and Reimbursement Real results with 3M℠ CodeRyte℠ CodeAssist℠ System
  • eGuide: Real results: 3M™ Clinical Risk Groups (CRG)

    This eGuide provides profiles of seven organizations and their success with 3M™ Clinical Risk Groups (CRG). (PDF, 218 KB)

    11/01/2017 Patient Classification Methodologies,Risk Adjustment eGuide: Real results: 3M™ Clinical Risk Groups (CRG)
  • Case study: CDI transformation program

    To win over skeptical hospital leaders and clinicians, this health network launched a CDI transformation initiative using tangible, actionable data provided by the 3M™ 360 Encompass™ System, enhanced with consulting and education services through the 3M™ Advanced CDI Transformation Program from 3M Consulting Services. In the past, CDI specialists had limited documentation review to DRG assignment, but now their review was expanded to include a full assessment of severity of illness and risk of mortality (SOI and ROM), including a careful review of gaps in the medical record and missing comorbidities.

    07/03/2019 Clinical Documentation Improvement,Consulting and Advisory Services Case study: CDI transformation program
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eGuides, eBook, eBriefs and best practice guides
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  • eGuide: Data analytics: More promise than performance?

    For most organizations, today’s analytic solutions offer more promise than performance. And since the data under analysis is retrospective, the solutions offer only a look backward, not forward. 3M™ Performance Matrix Platform can provide predictive, prescriptive data that tells you what actions to take before you take them.

    12/17/2018 Performance Analytics eGuide: Data analytics: More promise than performance?
  • eGuide: What makes an effective coding quality program?

    To keep up with compliance demands, most health systems follow a coding compliance program. The benefits of such a program are many. But what really makes an effective coding quality program? This eGuide highlights best practices for creating an optimal coding quality program.

    06/18/2019 Coding and Reimbursement,Compliance and Auditing,Consulting and Advisory Services eGuide: What makes an effective coding quality program?
  • Best practices: Hierarchical condition categories (HCCs)

    For a broad patient population, 3M recommends the steps outlined in this executive brief to help organizations code to the highest appropriate HCC category and Risk-Adjustment Factor (RAF) scores for each patient. These steps involve everyone from office administrators to coders and clinical documentation improvement (CDI) staff, and especially pertain to the provider’s workflow

    03/13/2017 Risk Adjustment Best practices: Hierarchical condition categories (HCCs)
  • eGuide: A quick guide to 3M’s natural language processing (NLP) platform

    This eGuide provides a high-level yet precise description of 3M's approach to NLP and CAC. (PDF, 226 KB)

    08/01/2018 Natural language processing,Coding and Reimbursement,Clinical Documentation Improvement eGuide: A quick guide to 3M’s natural language processing (NLP) platform
  • eGuide: Manage your quality metrics (before they manage you)

    This eguide follows the science of storytelling method to showcase the needs and results of the 3M 360 Encompass system. With worklist prioritization hospitals can now monitor and prioritize documentation throughout the patient stay. In addition, hospitals can break down the silos separating the coding, CDI and quality teams to enhance communication and tackle quality issues before it’s too late.

    06/01/2018 Quality eGuide: Manage your quality metrics (before they manage you)
  • Should physicians assign their own codes? The practical guide to striking a physician coder balance

    Practices using electronic health records (EHR) must ultimately answer this question – will physicians or coders assign codes? Many experts believe that coding should be a shared responsibility, as this model has been proven to decrease coding backlogs and increase coding accuracy. Here is a practical guide to striking a coding balance.

    02/01/2019 Coding and Reimbursement,Professional Coding,Outpatient and Ambulatory,Outsourced Coding Should physicians assign their own codes? The practical guide to striking a physician coder balance
  • eGuide: Five ways to strengthen your value-based payment program

    This eGuide provides a step-by-step strategy that will help payers strengthen their value-based payment program and succeed in a dynamic insurance marketplace. (PDF, 1.35 MB)

    05/01/2017 Value-based care,Performance Analytics,Risk Adjustment eGuide: Five ways to strengthen your value-based payment program
  • eGuide: it started with a tree

    A brief visual history of 3M™ Coding and Reimbursement System (CRS), and the continuous innovations that has made it a trusted coding solution by medical facilities for more than three decades. Rather than re-create coding books in a software package, 3M CRS applies sophisticated decision trees created by veteran nosologists to help coders find accurate codes more efficiently. Each time, every time. (PDF, 539 KB)

    08/29/2018 ,Coding and Reimbursement eGuide: it started with a tree
  • eGuide: A single source of truth

    How to combine reliable data and performance management for a successful value-based healthcare system. (PDF, 1.52 MB)

    01/01/2018 Value-based care,Performance Analytics eGuide: A single source of truth
  • eGuide: Finding the “why” behind healthcare waste

    Ideally, the U.S. healthcare system would consistently deliver services with the highest probability of a positive outcome and lowest likelihood of patient harm. The result would be high patient satisfaction at the lowest possible cost. The reality is different. $750B of healthcare spending is waste. 3M Performance Matrix Platform can help discover the 'why' behind this massive amount of waste in healthcare spending. Finding the 'why' is the first step in understanding how to drive actionable change within health organizations.

    07/15/2019 eGuide: Finding the “why” behind healthcare waste
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Infographics
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  • Infographic: Examining Medical Minds - What your industry peers think about value-based health care

    What do your peers think about value-based care? There are a lot of opinions out there about what will happen in healthcare, but what do other health system executives think about it? 3M recently commissioned a study about this topic, and the research sheds some interesting light on the state of value-based care.

    04/04/2017 Value-based care Infographic: Examining Medical Minds - What your industry peers think about value-based health care
  • Infographic: Navigating the changing coder landscape: Part 2

    How three organizations are managing staffing challenges and coding overload with 3M outsourced coding services.

    05/07/2019 Outsourced Coding Infographic: Navigating the changing coder landscape: Part 2
  • Infographic: Why are hospitals penalized for readmissions?

    This infographic explores why hospitals are penalized for readmissions. Medicare’s Hospital Readmissions Reduction Program (HRRP) requires CMS to penalize acute care hospitals for readmissions for specific admission types, such as acute myocardial infarction and elective total hip arthroplasty. But these are not the top initial admissions leading to preventable readmissions. This infographic provides insights about the impact of mental health or substance abuse comorbidities on readmissions.

    09/26/2018 Patient Classification Methodologies Infographic: Why are hospitals penalized for readmissions?
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