2021 3M Client Experience Summit is staying virtual!

By: Jean Jones

As a certified professional coder, I am accustomed to being tested – whether it be obtaining additional certifications, AHIMA’s self-reviews (which are no longer required), discussing coding methodologies, devising interview tests and/or training staff as well as clinicians. I was on a call with a client the other day who was very happy with their vendor who is doing their coding at a high accuracy rate. The professional, as a medical coder, holds a high value on information. We must stay current in a sea of change. This is part of the reason that medical coding appeals to me and the reason that I have been in it for more than 25 years. It speaks to the part of me that is a lifelong learner. I have been known to try things just for the sake of learning something new. I always get at least double the amount of CEU’s required for my credentials and on topics that I have very little knowledge in – anesthesia anyone?

Two items at 3M have fired me up– 3M user credentialing and the 3M Client Experience Summit (CES)! On a 3M internal call, I learned about certifications that are currently offered. Certifications include system administrator, trainer and user certification. These certifications are geared for clients that use our 3M™ 360 Encompass™ System.  The enterprise training services team is rolling out user certifications in the inpatient, outpatient, professional coding, clinical documentation integrity (CDI) and quality spaces with the ultimate goal of deepening our business relationships. Certifications verify your abilities, decrease support tickets, enhance your experience within the product, promotes best practices, and ultimately increase return on investment for your organization.  

Here is the breakdown –

Certifications overview

System administrator

Trainer

User

On our support site, here are the answer ID’s -

User certification

Answer ID#1001289

System administrator

Answer ID#1001215

Answer ID#1001246

In preparation for blogging, I met with the team that supports and develops these certifications. They are a supportive and knowledgeable team dedicated to our clients.

I received an email this morning that more than 670 clients have registered for our 3M CES. The agenda has more than 25 breakout sessions covering facility coding, professional coding, clinical documentation integrity and technology. 3M will offer CEU’s on some of the breakout sessions, more information to come! I will be presenting E/M content along with Colleen Dieghan, physician services consultant and Anna McGregor from Texas Tech University Health Services Center. I have already learned a lot working with everyone to get ready for the summit. The agenda looks amazing and I have already registered! 

Check out the agenda (PDF, 6.83) and register!

Invest in your future!  Look at all the opportunities that 3M has to offer to explore and grow. Health care is ever changing, and I have always found that being on the side of learning has helped me in my career. The certifications as well as 3M CES are just two ways to partner with 3M to learn and grow. I will leave you with the definition of lifelong learner –

“Lifelong learning is the "ongoing, voluntary, and self-motivated" pursuit of knowledge for either personal or professional reasons. Therefore, it not only enhances social inclusion, active citizenship, and personal development, but also self-sustainability, as well as competitiveness and employability.”