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3M Client Experience Summit

The future is now. Let’s go.

May 22-25, 2023
Atlanta, Georgia

  • Join us as we bring 3M Client Experience Summit (CES) to Atlanta for the first time ever! 3M CES is the premier event for clients of 3M Health Information Systems (HIS). As professionals striving to make the most of health information with 3M solutions, 3M CES provides the education and connections you need to elevate your work. Together with hundreds of experts, you can collaborate around critical issues, discover new opportunities and celebrate innovations that impact your every day.


The future is calling. Let’s go.

Let’s go boldly. Let’s defy expectations. Let’s do it together.
3M has reached into the future and is shaping health information technology in amazing ways. It’s time to see it all, up close and personal.

  • A group of people applauding
    Keynotes and general sessions

    Throughout your week, enjoy a mix of compelling keynotes and engaging general sessions from thought leaders, 3M leadership and industry experts. You’re sure to leave motivated and inspired.

  • A speaker in front of a group of people
    Breakout sessions

    This year’s 3M CES is tailored to you. With more than 40 sessions, we are sure you will find something that piques your interest. In-depth specialty tracks feature real world experiences that address everything from big picture industry issues, to in-depth workflow best practices. These interactive sessions will give you insightful action items you can apply to your work.

  • A speaker and an audience applauding
    3M Summit Awards

    Each year 3M highlights the outstanding work of our clients. The 3M CES Summit Awards recognize our clients who strive to improve the accuracy of their clinical documentation, provide complete, accurate and compliant coding and classification, and manage their data by using analytics to raise the bar on performance each year. 3M also recognizes a select group with awards that highlight innovation and excellence in using technology to improve the quality and safety of patient care.

  • A man and woman looking at a tablet together
    Networking events

    Your week at 3M CES will be full of opportunities to make new connections in unique venues. Our welcome reception will provide incredible views at Atlanta from the top of the Westin. As we wrap up the week, join us at the famous Georgia Aquarium as we announce our 2023 3M CES Summit Award winners! You’re sure to make connections and memories that will last.

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Check out the 2023 agenda and start planning out your week.

View the agenda (PDF, 11 MB)

  • Albert Einstein's face next to the phrase 'Just imagine'
  • 3M Science Fair

    The 3M Science Fair offers a unique opportunity to 'just imagine.' Experience firsthand the very latest in 3M HIS technology and solutions and meet the people behind it all! Join us Tuesday, May 23 from 6-9 p.m. ET to see live demonstrations of new features and enhancements and talk directly with 3M experts! It’s a great opportunity ask questions, share your thoughts and enjoy tasty food and good company.


Pre-conference sessions

Our focused pre-conference sessions will take a deeper dive into 3M solutions focused on risk adjustment, potential U.S. News & World Report Hospital Rating changes, outpatient safety and quality. Join us for these special sessions to learn more about how we can help your organization’s initiatives by improving overall health outcomes and patient experience. There will be two pre-conference sessions offered and will be free. Separate registration is required for these as well through our registration site.

  • Promoting patient safety for ambulatory outpatient procedures

    U.S. News & World Report recently shared it is evaluating 3M™ Ambulatory Potentially Preventable Complications (AM-PPCs) for inclusion in the 2023 Best Hospitals ranking. This pre-conference session will provide attendees with a detailed demonstration of 3M AM-PPCs, how it identifies top patient safety risk areas for ambulatory procedures and how to apply lessons to enhance ambulatory patient safety and quality initiatives.
     

  • Hierarchical condition categories (HCCs) and clinical risk groups (CRGs)

    Whether it is for value-based care, case management, health equity or ensuring coding accuracy for Medicare Advantage, risk adjustment tools are key to understanding patient complexity and appropriate payment. Join us to learn more about 3M™ Clinical Risk Grouping (CRG) Software and 3M™ M*Modal Management solutions and how 3M solutions can be used independently or together to improve risk adjustment.


Children’s Healthcare of Atlanta

  • Children's Healthcare of Atlanta logo

    In 2021, we began a new tradition at 3M CES, uniting as professionals focused on emphasizing the care in health care. We’re excited to continue the tradition of giving this year by teaming up with the Children’s Healthcare of Atlanta.  

    As one of the leading pediatric health care systems in the country, Children’s Healthcare of Atlanta is driven, today and always, by its passion for caring for patients from across the country. Your donation will go towards Child Life play spaces, a special place where patients and their families can escape for a bit in the activity center and featured playrooms. Your donation can help create a space for healing and contribute to arts and crafts, coloring books, crayons, paint, books, costumes, puppets, games, stuffed animals and more! Child life also helps support families of hospitalized children by offering parental support and special night out events.  

    As part of this venture, we have made donations easy and we’re excited to host an on-site children’s book drive. If you have any books lying around, please bring them to this year’s 3M CES. The 3M team will hand deliver these to the Children’s Healthcare of Atlanta on Friday, May 26.  


Announcing our 2023 keynote speakers

  • Allison Massari

    Opening keynote speaker: Allison Massari

    What is the mindset you need to be vibrant, alive and in command of your life no matter what? With captivating storytelling, passion, purpose and heart, Allison Massari teaches audiences the potent life lessons she learned after being severely burned in a fire, facing insurmountable odds. Prepare to be deeply moved. Prepare to go on a journey with her.

    To hear more about her inspiring story, listen to the Inside Angle podcast where 3M's chief medical officer, Travis Bias, DO, MPH, FAAFP, talks more about her expertise and her upcoming keynote at 3M CES.  

    To learn more about Allison Massari, visit her website.

  • Chelsey Wen, MPH, Lead Health Analyst, U.S. News & World Report

    Industry keynote speaker: Chelsey Wen, MPH, Lead Health Analyst, U.S. News & World Report

    This year’s industry keynote address will be presented by a special guest from U.S. News & World Report Best Hospitals, Chelsey Wen. U.S. News & World Report Best Hospitals’ ranking and rating have helped patients and families find the best health care for more than 30 years. Chelsey serves as a lead data analyst, working on the U.S. News and World Report collaboration with 3M on applications of 3M™ Ambulatory Potentially Preventable Complications (AM-PPCs) Grouping Software in hospital rankings. She will discuss this development and other forthcoming changes to the rankings, including a growing methodological emphasis on objective outcome measures.  

    Joining this session is 3M Global Chief Medical Officer Dr. Sandeep Wadhwa.  


Top six reasons to attend this year’s 3M CES

  • One
    Learn

    Learn from your peers and 3M experts. With 6 tracks and more than 40 sessions, there’s no shortage of opportunity for growth.

  • Two
    Share

    While you’re sure to learn throughout 3M CES, your peers are looking to learn from you! Share your experience and approaches to challenges your peers may be facing.

  • Three
    Discover

    Starting on Tuesday evening, the ever popular 3M Science Fair is back! This unique event gives you a variety of ways to learn about 3M software and the services across our portfolio.

  • Four
    Inspire

    Powerful keynote speakers will share unique experiences and expertise that will inspire and motivate you.

  • Five
    Connect

    Collaborate with hundreds of health care leaders from across the country, friends and peers during a week of learning, sharing and celebrating!

  • Six
    Have fun

    While the week is full of educational sessions and breakouts, 3M CES brings together a community that loves to have fun. Build lasting friendships as you learn together.


  • Atlanta, Georgia skyline at dusk

    Welcome to the future. Welcome to Atlanta.

    Welcome to Atlanta! We're excited to bring 3M CES to the vibrant and historic heart of Georgia. The birthplace of Martin Luther King Jr. and home of the Braves, Falcons and Hawks, the city is full of opportunity for education and entertainment. The famous Georgia Aquarium and Atlanta Botanical Garden are favorites for visitors and locals alike. You’re sure to find attractions to love. We're excited to enjoy 3M CES with you in this beautiful city!


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*The 3M Client Experience Summit (“CES”) is a private invite intended for the benefit of 3M Health Information Systems (“3M HIS”) clients and prospective clients.

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