2021 3M Client Experience Summit is staying virtual!

Learn. Share. Succeed.

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3MSM Health Care Academy          July 20-22, 2021

This year, 3M’s 2020 Client Experience Summit (CES) was unlike anything we had done before. While we missed seeing everyone in person, we loved the level of engagement at our first ever digital 3M CES. We’re excited to build on that success in 2021. 

We know that our clients are dealing with many different challenges on the frontlines of this global pandemic and we want to provide you with this valuable education and networking opportunity, while helping to keep you safe and healthy. That’s why we’ve decided to keep 3M CES in a virtual format for 2021. But don’t worry, we’re committed to making this the biggest and best virtual 3M CES ever!

Registration is now open!
  • This year’s virtual 3M CES is just around the corner, and you do not want to miss out! Each year 3M brings leaders, colleagues, and 3M experts together to learn about the challenges, opportunities, and new technology in the health care industry. 

    Join us for an exciting week of learning, and participate in educational sessions, inspiring keynotes and more than 25 breakout workshops covering facility coding, professional coding, clinical documentation integrity (CDI) and technology. You will also have an opportunity to earn continuing education credits (CEUs) too! 

  • This year’s virtual 3M CES will have a completely different look and feel. With our new platform you will have an opportunity to network like you were in person and share your ideas and feedback with peers and 3M employees. And back by popular demand, our famous 3M Science Fair is going virtual! 

    We can’t wait for you to join our biggest event of the year! 

  • *In order to have a seamless event, Google Chrome is the preferred browser to attend CES; but Safari, Edge, and Firefox can be used. Internet Explorer 11 is no longer supported for the vendor platform that will be utilized.

Announcing our 2021 CES keynote speakers
  • Nicholas Webb

    Opening keynote speaker: Nicholas Webb

    • World renowned health care strategist, best-selling author and health care futurist, Nicholas Webb is the CEO of Leader Logic, a management consulting firm that provides consulting services to the top brands in health care. An inventor at heart, Nicholas has been awarded more than 40 patents by the U.S. Patent and Trademark office for a wide range of cutting edge technologies, including one of the world’s smallest medical implants.
    • Nicholas is the author of several bestselling books, including What Customers Crave, a book on business and practice growth, that made Mashable’s list of Top 10 Marketing Books to read in 2017 and was selected as LinkedIn’s top summer read. Awarded a doctorate of humane letters for his contributions to health care by Western University, Nicholas serves as an adjunct professor and director of the Center for Innovation at the Western University of Health Sciences, a top Southern California medical school.
    • Nicholas will share his expertise and passion for inspiring greatness in others through the future of innovation.
  • Ben Nemtin

    Closing keynote speaker: Ben Nemtin

    • Introducing our closing keynote speaker: Ben Nemtin! Ben is a #1 New York Times bestselling author of What do you want to do before you die? and star of MTV’s highest rated show ever on iTunes and Amazon called The Buried Life. An acclaimed keynote speaker, Ben has headlined business conferences and Fortune 100 leadership teams around the world and is recognized as one of the world’s best motivational speakers as well as World’s Top Organizational Culture Through Leaders by Global Gurus.
    • Ben will share his amazing journey of how he overcame depression, crisscrossed across North America in hopes of feeling more alive and how he accomplished his dreams. He created the world’s greatest bucket list, has spent time with President Barack Obama, had a drink with Prince Harry, and much more! Ben’s bucket list has inspired millions to thrive personally and professionally and we cannot wait to hear more about his journey!
  • We hope you’ll attend this year’s 3M CES and enjoy these inspiring presentations, along with many others. Keep an eye out for more communication regarding the 3M 2021 CES, including registration opening soon!

Hear from your virtual 2021 3M CES hosts in the video below

Liz Guyton, Director of Health Information Systems Division for US and Canada, speaking about 2021 3M CES

We want to hear about your 3M CES experience
  • As part of our commitment to help our customer thrive, we want to hear from you so we can make this year’s 3M Client Experience Summit the best ever! We strive to provide a unique and immersive experience for all our clients with useful education tracks and engaging networking opportunities. The virtual setting presents unique challenges, but also provides opportunities that aren’t available in-person. We want to make the best of those opportunities and your feedback is vital. 

    The survey takes approximately five minutes, and your responses will be extremely helpful in improving the experience for all clients.

Have questions or just want to stay up-to-date on CES?

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  • The 3M Client Experience Summit (“CES”) is a private invite intended for the benefit of 3M Health Information Systems (“3M HIS”) clients and prospective clients.