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Physician using a speech recorder with an overlay of KLAS medallions for being #1 in Speech Recognition, Front-end EMR: 2020, 2019, 2018, 2017

3M™ M*Modal Fluency Direct

#1 Speech Recognition, Front-end EMR: 2020, 2019, 2018, 2017

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Accurately capture the complete patient narrative directly in your EHR, improve the quality of clinical documentation and patient care, and optimize the physician experience.

  • Integrated with more than 200 EHRs

    Cloud-based 3M Fluency Direct seamlessly works with more than 200 EHRs, including all major platforms, to meet the goals of faster EHR adoption, higher-quality documentation and lower transcription costs. Advanced voice commands facilitate EHR navigation and single sign-on capabilities further boost physician productivity.

    Compatible with Epic, Cerner, athenahealth, MEDITECH, Allscripts, eClinicalWorks, Greenway Health, NextGen, MEDHOST, McKesson, and many more.

"3M Fluency Direct has been life changing. Thanks to 3M, I save several minutes on every follow-up visit and about 10 minutes on every new consultation. And compared to documenting in the EHR without any speech recognition at all, 3M saves me 3 to 4 hours every day."

Dr. Peter Sloane
Founding Partner, Pulmonary and Critical Care Associates of Baltimore
  • Personalized physician experience

    A single, cloud-hosted voice profile allows clinicians to dictate into their EHR from anywhere, any device, and any care setting. By providing physicians greater flexibility and portability in choosing appropriate workflows and devices, 3M Fluency Direct frees up more time for patient care.

"3M Fluency Direct is a great success. It makes the job of physicians – and eventually patient care – much more efficient and better overall with easier, more accurate workflows."

Dr. Yair Lev
Clinical Assistant Professor of Medicine, Cardiology Division, Thomas Jefferson University Hospital
  • Real-time insights with computer-assisted physician documentation (CAPD)

    Uniquely, 3M Fluency Direct provides front-end speech recognition to deliver automated, real-time, and interactive intelligence to clinicians as they document in the EHR for continuous improvement in how doctors care for their patients. This closed-looped documentation solution automatically brings the right information to physicians within the clinical workflow, as well as tracks and reports on physician interaction with the system to demonstrate compliance.

    • Clinical documentation integrity (CDI)
    • ICD-10
    • Documentation best practices
  • Unmatched accuracy

    At the core of 3M Fluency Direct’s game-changing, out-of-the-gate accuracy is the power of speech understanding. This proprietary technology combines best-in-breed speech recognition solutions with powerful natural language understanding (NLU), allows physicians to speak in conversational tones, and improves accuracy over time. NLU enables the creation of rich documents that encapsulate both narrative and encoded information, as well as dictation directly into any application.

"In terms of the choice in 3M, number one was accuracy. Number two was accuracy. And number three was accuracy."

Dr. Michael Sanders
Chief Medical Informatics Officer, Flagler Hospital
  • Easy deployment

    Built to scale, 3M Fluency Direct voice recognition dictation software offers flexible deployment models to run cost effectively in a number of different EHR, PC, virtual, thin client, and server architectures. Support for automated installation and upgrades frees up IT resources and speeds up processes.

    Citrix XenApp® | Microsoft® Terminal Services | VMware®

  • Backed by in-house adoption services

    An integral part of our solutions, our team of in-house clinical documentation specialists helps you optimize 3M technology for the highest level of utilization and efficiency gains in your EHR. Expertise with 3M Fluency Direct and more than 200 EHRs facilitates at-the-elbow coaching and system customization to further enhance the physician experience.

  • Seamless interaction with mobile applications

    3M Fluency Direct works with third-party mobile applications to extend the physician experience beyond the EHR to include the growing number of productivity-enhancing apps clinicians regularly use. This provides physicians with an integrated, top-quality speech experience across desktops, smart devices, and mobile apps to expedite medical communication and patient care.

"The speech recognition was better but the big win over the competition was 3M's single, cloud-hosted voice file – not multiple voice files as the competition – which was critical to our physicians for its portability and the added security of never losing it."

Dr. David Danhauer, MD, CMIO
Owensboro Health

Suite of speech-driven documentation solutions

  • 3M Fluency Direct is a part of 3M's comprehensive, continuous documentation suite built on a single, proprietary technology platform that uses a single user and speech profile. This allows clinicians to seamlessly use front-end speech recognition, mobile speech recognition, back-end transcription and editing workflows — or a personalized blend of these options.


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