3M™ M*Modal Fluency Direct

3M Fluency Direct also includes built-in CAPD functionality to deliver real time automated and proactive AI correlated feedback to clinicians as they document in the EHR. This closed-loop documentation solution automatically brings the right insights to physicians within the clinical documentation workflow, as well as tracks and reports on physician interaction with the system.

• Clinical documentation integrity (CDI)
• Hierarchical condition category (HCC) management
• Documentation best practices

At the core of 3M Fluency Direct’s accuracy is the power of speech understanding. This proprietary technology combines game-changing speech recognition solutions with powerful NLU. It allows physicians to speak in conversational tones and improves accuracy over time. NLU enables the creation of rich documents that encapsulate both narrative and encoded information, as well as dictation directly into any application. Clients use 3M Fluency Direct to help deliver a better user experience, increase efficiency and improve adoption levels.

Built to scale, 3M Fluency Direct voice recognition dictation software offers flexible deployment models to run cost effectively in many different EHR, PC, virtual, thin client and server architectures. Support for automated installation and upgrades frees up IT resources and speeds up processes.

• Citrix XenApp^®
• Microsoft^® Terminal Services
• VMware^®

An integral part of our solutions, our team of in-house clinical documentation specialists helps you optimize 3M technology for the highest level of utilization and efficiency gains in your EHR. Their expertise with 3M Fluency Direct and more than 250 EHRs enables them to deliver at-the-elbow coaching and system customization to enhance the physician experience, supporting higher adoption and use. Our goal is to create time to care by improving physician workflows and efficiency.

Learn more about our adoption services and check out the eguide (PDF, 223 KB) for success stories.

While there’s much our front-end speech technology can do to help maximize efficiency and minimize disruptions for clinicians, its full potential can only be realized when clinicians embrace the technology and use it consistently. That’s when organizations can experience real return on investment. 

Learn more about how 3M Fluency Direct’s ease of use, exceptional accuracy and mobility give physicians what they want to document the way they want.
Dive into our one-pager on how it maximizes adoption (PDF, 143 KB).  

3M Fluency Direct works with third-party mobile applications to include the growing number of productivity enhancing apps clinicians regularly use. This provides physicians with an integrated, top-quality speech experience across desktops, smart devices and mobile apps to expedite medical communication and patient care.

3M Fluency Direct is the foundational solution that supports incremental innovation and automation to more advanced conversational AI and ambient intelligence powered workflows, including virtual assistant and ambient clinical documentation solutions. 

Learn more about ambient clinical documentation solutions.

3M Fluency Direct is part of a suite of AI-powered solutions designed to streamline processes from documentation capture to coding. Our time saving tools can help physicians efficiently capture the complete patient story the first time around – reducing administrative burden and preventing burnout.   

Explore the solution suite.