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3M adoption services

When you partner with us, you get more than a product.


Just as our solutions are designed to ease the administrative burden on clinicians, 3M solution advisors (formerly called adoption specialists) are here to do the same for you. We believe strongly that successful adoption and use of technology are only partly due to the technology itself. It is the human touch that ensures broad adoption, leading to clinician satisfaction and maximizing your technology investment.

  • Dedicated to your success

    Our solution advisors are in-house product experts with health information management (HIM) backgrounds. They are “boots on the ground,” working at the elbow with end users as well as collaborating with our product management and development organizations. Solution advisors offer administrative support before and after implementation – helping to design workflows, train physicians and provide guidance on optimizing the solution. 

    Check out our eguide (PDF, 223 KB) to learn how solution advisors work alongside our entire client services team and explore success stories from other organizations.

  • Data-driven insights to optimize your investment

    Our solution advisors use a combination of knowledge, skill and the unique features available through 3M solutions to optimize usage. They understand end user needs and clinical documentation goals – from physicians and nurses capturing documentation within the electronic health record (EHR), to radiologists working within integrated systems, to coders and clinical documentation integrity (CDI) specialists utilizing our software to perform daily critical tasks. Most importantly, they use a data-driven approach to drive optimization and support outcomes. 

    This team is passionate about customer satisfaction, and they take great pride in helping our clients make the most of 3M technology.

Explore adoption services resources

Want to know more? Check out what our clients and 3M experts have to say about our adoption services.

Ready to take the next step?

Send us a message or speak to a 3M representative at 1-800-367-2447 (available weekdays 7 a.m. to 3 p.m. CT).


Let’s talk about how we can help you and your organization

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