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Customer Service Excellence
CONTACT US
The products we serve
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Medical Solutions
Our medical devices are here to help patients and clinicians thrive. From stethoscopes to patient warming products, every tool plays a pivotal role in advancing the needle and patient outcomes. In today’s fast-paced world, maintaining even the smallest of medical devices makes a big difference. That’s why we’re committed to helping you restore and repair yours.
3M will be exiting the 3M™ Clean-Trace™ ATP Monitoring System (LX25) business as of December 31, 2023. 3M will continue to provide technical support until December 31, 2023. After November 17, 2023, 3M will not accept requests for calibration or repair. For ongoing Clean Trace ATP Monitoring System service needs contact Neogen Corporation to determine what service offerings may be available. Key contacts and information related to Neogen for service, ordering, and QCDM support can be found at https://www.neogen.com/usac/3m-healthcare-ordering-transition/, or emailed to foodsafety@neogen.com
, or by calling 1-800-234-5333.
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Oral Care
There’s more to the mouth than meets the eye. As healthcare advances, so does the demand for more effective solutions that deliver consistent, procedural confidence to practitioners. Whether you’re a dentist or an orthodontist, our solutions help you get your patients out the chair and back to life. After all, helping people live healthier, happier lives is the best outcome of all.
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Food Safety
**Effective September 25th, Neogen will begin servicing and repairing Clean-Trace Luminometers (LM1), Petrifilm Plate Reader Advance (PPRA), Molecule Detection System (MDS), and Microbial Luminescence System (MLSII). If you need assistance, please contact Neogen at 800-234-5333 or www.neogen.com/support.
General Customer Service Line:
800-228-3957
Medical Solutions Service Line:
800-228-3957
General Customer Service Line:
800-228-3957
Medical Solutions Service Line:
800-228-3957
Oral Care Service Line:
800-634-2249
Oral Care Service Line:
800-634-2249
