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Technical Support for 3M Food Safety Products

Delivering full technical service—at no additional cost.

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Your partner in problem-solving.
  • Never troubleshoot alone. Whenever you face a challenge, we have a team of dedicated technical service experts ready to deliver answers and partner on solutions.

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    Get an expert’s advice.

    From troubleshooting product questions to helping with optimizing your operations, our technical service team is here for you.

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  • Following the merger of 3M's food safety division with Neogen Corporation and/or certain of its affiliates ("Neogen"), 3M is collecting the information you provide in this form for the benefit of Neogen and its affiliates. By completing the form below, you consent to 3M sharing your information with Neogen so Neogen can contact you. If you do not want your data to be shared with Neogen, please do not complete this form.

  • Please see 3M's Privacy Policy for more details and your data protection rights. Please see Neogen's Privacy Policy for more details on how to contact Neogen and how Neogen handles your personal data, including how you can exercise your data protection rights.

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Find other areas of support from 3M Food Safety.

  • Download software for the first time or get new updates.

  • Get answers to product questions or troubleshoot challenges with our expert team.

  • Learn how to buy food safety testing products directly from 3M or find a local authorized distributor.

  • From user manuals to how-to videos, get the product information you need—all in one place.