Do you have questions or need help installing and setting up your 3M™ Clean-Trace™ Hygiene Monitoring and Management system? We’re here to help. Click on any of the icons below for answers to your questions or to contact us directly for assistance.
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a. Power Up
i. To power up the instrument, press and hold the power button for 2 – 3 seconds. Within 5 seconds, you will see the screen below.
ii. The instrument will complete power up in approximately 60 seconds
b. Power Down
i. To power down the instrument, press and hold the power button for approximately 5 seconds
ii. The power down screen will appear as seen below
iii. Select "Power off" to power down the instrument
iv. Select "ok" to power down or "Cancel" to stop the power down process
a. After five failed login attempts, the application will automatically lock you out. Please contact your local 3M Technical Support team for help with unlocking your application.
b. To prevent lockout in the future, go into User Preferences to configure/set up your secret question and answer. This will enable you to reset your password and prevent system lockout
a. If the report was not generated automatically, the location of the report is as follows: C:\3M Clean-Trace Hygiene Management\WebFolder\Application\ReportsViewer\RDLC>
b. If the report was auto-generated, the location of the report is as follows: C:\3M Clean-Trace Hygiene Management\Download>
a. Due to data retention, test points and users cannot be deleted. However, you can inactivate them.
a. Ensure that the logged in user has been assigned to that sample plan.
a. To provide the user with flexibility within the display, the user is allowed to select a date range. Ensure the date range selected corresponds to the period when data was collected