3M is committed to digital accessibility for people with disabilities. Applying relevant accessibility standards as guideposts, we are working to continually improve the user experience for everyone.
3M takes the following measures to provide accessibility for 3M externally facing digital properties:
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. 3M externally facing digital properties are partially conformant with WCAG 2.1 level AA.
We welcome your feedback on the accessibility of 3M externally-facing digital properties. Please use the following contact information to let us know if you encounter accessibility barriers on 3M externally-facing digital properties:
Our goal is to respond to your request within 24 hours. Some questions, however, may need further investigation to provide you with an appropriate response.
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3M externally-facing digital properties are designed to be compatible with the following assistive technologies:
3M externally-facing digital properties are not typically compatible with:
Accessibility of 3M externally facing digital properties relies on the following technologies to work with the unique combination of web browser and any assistive technologies or plugins installed on your computer:
These technologies are relied upon for conformance with the accessibility standards used.
Despite our best efforts to provide accessibility of 3M externally facing digital properties, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for 3M externally-facing digital properties:
Video content: Some videos lack captioning, transcripts, or audio descriptions. We are diligently working to bring more videos into compliance but have not yet completed updating all the videos. If you discover a video that is not accessible, please contact 3M with the details.
Document content: Similarly, some PDFs and Word Documents may lack accessibility features because we are in the process of remediation and have not yet completed all the documents. If you discover a document that is not accessible, please contact 3M with the details.
Infographics: Some of our infographics may lack accessibility via assistive technologies as we work to add accessibility features. If you discover an infographic that is not accessible, please contact 3M with the details.
3M assessed the accessibility of 3M externally-facing digital properties by the following approaches:
This Accessibility Statement is owned and approved by the 3M Accessibility Team, which is part of our corporate Customer Operations group.
We aim to respond to accessibility feedback within two business days and to propose a solution within 10 business days.
This statement was created on February 1, 2020.