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Post-it Digital
FAQs

Answers to your questions

  1. System Requirements and Compatibility
  2. Install/Uninstall
  3. Viewing Images
  4. Get Images from Camera, Card Reader or Printer
  5. Searching Images
  6. Edit Images
  7. E-mail Images
  8. Create Album Pages
  9. Printing at Home
  10. Registering
  11. Auto-Update

 

Section 1.
System Requirements and Compatibility

What operating systems does the Post-it® Photo Organizer work on?
The Post-it® Photo Organizer is compatible with Windows 2000, XP and Vista operating systems.
What are the Post-it® Photo Organizer System Requirements?
PC with 486 or higher processor, Microsoft® 2000, XP and Vista, Microsoft® Internet Explorer 5.01 or higher, 1024 x 768 screen resolution recommended, minimum of 64 MB RAM, and 100 MB free hard drive space for installation
Can I use the Post-it® Photo Organizer in conjunction with other photo software?
Yes. The Post-it® Photo Organizer does not move your images or modify their format.
All my images aren't displayed in Post-it® Photo Organizer, why not?
The Post-it® Photo Organizer supports JPG, TIF and 24-bit BMP file formats.
What type of BMP files does Post-it® Photo Organizer support?
The Post-it® Photo Organizer supports 24-bit BMP files

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Section 2.
Install/Uninstall

When I try to install the software, I get a Win32 error. How do I install the software?
To re-download and install the software, go to the software download page (http://www.3m.com/us/office/postit/digital/organizer.html). Click the download button and then select to Save the file to your desktop. Once the download is completed, double-click the EXE to begin the installation process. When the installation is complete, you can delete the EXE you downloaded.
Can I install Post-it® Photo Organizer to a directory other than C:?
Yes, the Post-it® Photo Organizer can be installed on any drive letter. Simply select the desired destination during the installation process.
Do I need to be an administrator on my computer to install the Post-it® Photo Organizer?
You will need to be an administrator when installing and registering the software.
How do I uninstall the Post-it® Photo Organizer from my computer?
To uninstall Post-it® Photo Organizer, access your computer's Control Panel. Depending on which operating system you have, you can get to the Control Panel by clicking on Start>Settings>Control Panel or by clicking My Computer and then Control Panel. Click on Add/Remove Programs and remove Post-it® Photo Organizer.
How do I fully uninstall (or reinstall) the Post-it® Photo Organizer
To fully uninstall the Post-it® Photo Organizer, first access your computer's Control Panel. Depending on which operating system you have, you can get to the Control Panel by clicking on Start > Settings > Control Panel or by clicking My Computer and then Control Panel. Click on Add/Remove Programs and remove the Post-it® Photo Organizer.

If you are on Windows XP or 2000 - Go to: C:/Documents and Settings/USERNAME/Application Data/Post-it Photo Organizer (where USERNAME is what you use to log into your computer.)

If you are on Windows 98 or ME - Go to: C:/WINDOWS/Application Data/Post-it Photo Organizer

Delete the Post-it® Photo Organizer folder. Reinstall Post-it® Photo Organizer if desired.

Note: The Application Data folder might be hidden. To view hidden folders, from within My Computer click Tools > Folder Options then select the View tab. Then click the "Show Hidden Files and Folders" radio button.

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Section 3.
Viewing Images

The pictures on my computer do not reside in the My Pictures folder, how do I add additional folders to be viewed in the application?
Click the Get Images button and then select From Folders. Here you will be able to import images from your computer and external devices simply by selected the appropriate folder.
How do I remove folders from the software?
Right-click on top of the folder name in your list of folders and then select Remove Folder. This will remove the selected folder from the Post-it® Photo Organizer but will not remove the folder from your computer.
I have added images to an existing folder but they are not displayed within the Post-it® Photo Organizer.
To have new images in an existing folder displayed within the View tab, Click the Options button at the top left of the View tab and click Refresh Catalog.
What are the ideal color quality settings for my computer monitor when using Post-it® Photo Organizer?
The ideal color quality setting is 16 bit or higher.
What is the ideal resolution for my computer monitor when using Post-it® Photo Organizer?
1024 x 768 screen resolution recommended
How do I check or edit the color quality settings or resolution of my computer monitor?
You can access these display settings by going to your computer's control panel and then select Display and click on the Settings tab.
How do I edit my image name and corresponding information?
Select any image in the Post-it® Photo Organizer. On the left side of the screen, there will be a box titled Image Information. Here you can change the title of the image, edit the date you want this image to be associated with, and add keywords for the Post-it® Photo Organizer Search option.
What is the date displayed within the software?
The images' Created Date is what is displayed within the software.
How do I select images?
To select an image, simply click the checkbox for the photo in the View tab.
How do I select multiple images?
If you'd like to select all images in the thumbnail view, click the Select All button. If you want to select only a group of images that are in a row, select the first image and then hold down the SHIFT key on your keyboard and then click the last image you want to select. All images in between the first and last will be selected.
If I choose Delete from Disk from the Image Options menu, will the image be deleted from my computer?
The image will be placed in your computer's recycling bin.
How do I hide the Selection Tray on the View tab?
Click the minus symbol to the right of the Action menu to collapse the Selection Tray.
I can't see the Selection Tray on the View tab, how do I expand it?
Click the plus symbol to the right of the Action menu to expand the Selection Tray.
 

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Section 4.
Get Images from Camera, Card Reader or Printer

How do I transfer my images from my camera to Post-it® Photo Organizer?
The Post-it® Photo Organizer comes with an image acquisition wizard which makes importing and stamping your images easy and fast. Connect your camera to your computer and access the “Get Images” button on the View tab in the Post-it® Photo Organizer. On Windows XP you will see an option to download images using the Post-it® Photo Organizer when you attach your camera into your computer.
The Post-it® Photo Organizer “Get Images: From camera” is not working with my camera, why?
The Post-it® Photo Organizer supports cameras that operate in Disk Drive/Mass Storage mode on all operating systems. It supports cameras set to Camera mode on Windows XP and ME only. You may need to install the driver (which came with your camera) for your computer to recognize your camera.
How do I check/set my camera's connection mode?
All cameras are different so exact details will vary. Access your camera's menu on the back of the camera itself and then enter the Setup. The entry will usually show up as 'camera mode' or 'connection type.' It is suggested that you set your camera to 'disk drive' or 'mass storage' mode for optimal compatibility.
 

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Section 5.
Searching Images

How do I search for images in my Post-it® Photo Organizer?
On the left side of the View tab you will find the “Search My Images” button. Click this button and then you will be able to enter keywords or image dates to will find all images relating to your search.
 

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Section 6.
Edit Images

How do I save an image after editing it?
The edits are saved automatically. Your original image will be preserved as a new file so that you can undo all edits in the future. The original image is saved with a file ending of .orig and is not visible within any application. If you delete or move this file, you will not be able to undo all your changes to that particular image.
For some images, I can no longer revert to the original image.
If you move an edited image without moving the associated .orig file, you will lose the ability to revert to the original file. If you rename an edited image, you will lose the ability to revert to the original file.
How do locate my original unedited image?
Select the View tab and then right-click the image then select the Locate Original Image option.
 

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Section 7.
E-mail Images

Do my friends and family need the Post-it® Photo Organizer to view the images I e-mail them?
No. Your friends and family can view the images you send them using any image viewer.
How do I e-mail a single image?
Clear the Selection Tray by clicking the Actions button and then select Clear My Selections. Once emptied, add the image you wish to send to the Selection Tray by clicking the checkbox for that image. Now go to the E-mail tab where you will then be able to e-mail images using your default email program.
How do I select multiple images to email?
Simply add images to the Selection Tray by clicking the checkbox for each image. Then go to the E-mail tab, where you will be able to e-mail images using your default email program.
Will Post-it® Photo Organizer work with my email program?
The Post-it® Photo Organizer e-mail function works with most major e-mail applications, and will launch your computer's default e-mail program. The software supports Microsoft Outlook, Outlook Express, Lotus Notes, Eudora, AOL 7.0 or higher, and Hotmail. Older versions of America Online and certain web-based email services are not supported at this time. Note: Internet Explorer 5.0 is required when using web-based email such as Hotmail.
How do I check and set my computer's default email program?
Begin by accessing your computer's Control Panel. Depending on which operating system you have, you can get to the Control Panel by clicking on Start>Settings>Control Panel or by clicking My Computer and then Control Panel. Click on the Internet Options icon and then choose the Programs tab. Pick your e-mail program from the drop down menu.
Why does the Post-it® Photo Organizer shrink the size of my images when I e-mail them?
The Post-it® Photo Organizer shrinks the size of your images before e-mailing to a screen view (about 70k) so that uploading and downloading won't take too long or clog your recipients' e-mail inboxes.
The Post-it® Photo Organizer doesn't work with my email program. Can I still reduce the size of my images before sending them manually?
Unfortunately, there is no way to manually shrink your images.
Is there a way to test what my default email program is outside of the Post-it® Photo Organizer?
You can launch Microsoft Word and then click File>Send To>Mail Recipient (as attachment). If this launches your e-mail program, sending images with the Post-it® Photo Organizer should work as well.
How do I download my images from my e-mail into the Post-it® Photo Organizer?
The easiest way to view images from your e-mail in the Post-it® Photo Organizer is to detach or download them to the My Documents/My Pictures folder (or a subfolder within that folder) on your computer. Then re-launch the Post-it® Photo Organizer and the images should be automatically imported.
 

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Section 8.
Create Album Pages

How do I select a template?
Just click a template at the top of the tab.
How do I add an image to the template?
Simply drag and drop the image from the Selection Tray to the slot in the album page.
How do I remove an image from the album page?
Right–click the image in the template and select Remove.
How do I rotate an image in the album page?
Right-click the image in the template and select Rotate Right or Rotate Left.
Can I add a caption to my album page?
Album pages with the black blocks can have captions added to them.
How do add a caption to my album page?
When you select a template that supports captions, click the black block and then enter a caption in the caption screen.
How do I remove a caption?
Click the caption box and then when the caption screen opens, delete the caption and then click OK.
How do I add another album page?
If you already have an album page open and wish to add another, click the Add Page button.
How do I remove an album page?
If you wish to remove an album page, simply click the Remove page button.
How do I save an album page?
Simply click the Save as Image button to save the album page. The album page is saved as a JPG image and cannot be edited at a later date. You will need to do this for each album page.
Do I need to save each album page?
Yes, you need to save each album page individually. When viewing the album page, click the Save as Image button and then save the album page. You will need to do this for each album page.
Can I edit an album page later date?
Saving the album page as a JPG files does not allow you to change the page at a later date.
How do I view my album page in the View tab?
Once you save the album page as a JPG, return to the View tab and then click the Options button at the top left of the software and click Refresh Catalog.
Can I e-mail my album page?
Yes. First you will need to save the album page by clicking the Save as Image button. Then return to the View tab and then click the Options button at the top left of the software and click Refresh Catalog. Now clear the Selection Tray by clicking the Actions button and then Clear My Selections. Then select the image and then go to the E-mail tab and click the e-mail button.
 

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Section 9.
Printing at Home

How do I print my images on my home printer?
Post-it® Photo Organizer allows users to print their images on their home printer. Simply add images to the Selection Tray by clicking the checkbox for each image and then go to the Print tab. Here you will be able configure how you would like your images to be printed.
How do I print borderless prints on my home printer?
If your printer supports borderless printing, you will see the borderless paper options in the Paper Size menu on the Print tab.
How do I print a single image?
Add the image you want to print to the Selection Tray. Then click the Print tab and click on the image in the Print tab Selection Tray. Select the “Print one image” option which should now display the image you want to print in the print preview. Then click the Print button.
When I print images on color images they come out as black and white, why?
In the Print tab, click the Advanced… button to access your printer's advanced settings. Verify that the settings are set to print in color. Also, check to make sure you have color ink in your printer.
 

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Section 10.
Registering

I am having trouble trying to register the Post-it® Photo Organizer, what's wrong?
  1. Make sure you are connected to the Internet
  2. If you have a personal firewall such as Zone Alarm, McAfee or Black Ice, make sure you 'allow' the Post-it® Photo Organizer software to access the Internet.
Do I need to be an administrator on my computer to use the Post-it® Photo Organizer?
You will need to be an administrator when installing and registering the software.
Can I register my software without connecting to the Internet?
Unfortunately you cannot register the software without an Internet connection.
 

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Section 11.
Auto-Update

Will the software tell me when there is a new version available?
As long as you do not block the software from accessing the Internet, the software will tell you when a new version is available.
Why does my firewall tell me the Post-it® Photo Organizer is trying to access the Internet when I open the program?
When you open the software, it checks the server to see if a newer version is available for download.
 

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I can't find the answer to my question. Who can I ask?

You can contact Post-it® Digital Notes support for further assistance.

3M and Post-it are trademarks of 3M. All other registered and unregistered trademarks in this document are the sole property of their respective owners.

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