To use the 3M Cloud Library you will need a library card, a PIN (if required by your library) and the 3M Cloud Library App downloaded to your PC, MAC, iPhone, iPad, or Android device. A 3M Cloud Library App for Kindle Fire can be downloaded here.
When installing the 3M Cloud Library software on my computer, I accidentally accepted the 3M Cloud Library ID instead of installing my personal Adobe Digital Editions ID. What should I do?
Follow the directions below for your version of the Windows operating system to delete the 3M Cloud Library ID from your computer:
For Windows 7
Go to the Start menu.
This should pull up a list of folders. Delete the 3M Cloud Library folder (basically just its cache, it is also where it stores an Adobe ID for DRM purposes).
The next time you check out a book in the 3M Cloud Library and open it, the 3M Cloud Library will use whatever Adobe ID your Adobe Digital Editions is authorized with. If you do not have ADE, it will ask if you wish to use the system-generated ID or to enter your own.
How can I switch to another library or select a different account?
Click on “My Books” at the top of the screen. Once there select “Account Profile” at the bottom of the page. Here you can click on “Log Out Account.”
For iOS and Android
Pull out the main menu, then click “Settings”, then at the bottom click “Log Out of Account.”
Once logged out you will be prompted with a login prompt again where you can select your country, state and, library. Enter the ID You want to use for the selected library accept the terms and click Login.
What is my “cache”? Why should I clear it? How do I clear it?
The first time you visit a site, your browser will “save” pieces of the site. Many times web developers have to make updates to the files that comprise your site in order to push a change or new feature live. If we change a file that your browser has cached, it’s going to keep serving the old, cached version of the file and you won’t see our most recent change.
The process of clearing cache differs from browser to browser. Generally speaking, look for an option to delete cache or temporary files in your browser’s administrative settings.
This is usually the email address and password you used when setting up the account on the Adobe website where you initially applied for an Adobe Digital Editions ID. If you cannot remember your password, you can request assistance from Adobe at this website.
From within one of the 3M Cloud Library Apps, you can browse the collection by:
After you have found an e-book, select the e-book and select the “Borrow” or “Put on Hold” button to check out or reserve an e-book. Once the e-book is available you can checkout and read the e-book within any of the 3M Cloud Library Apps.
How do holds work? Can I place holds on an e-book? How many holds can I have?
If you want to cancel a hold, go to the “My Books” page and click on “Holds.” This will take you to your books that are on hold. Click on the title that you would like to take off Hold. Simply click on the button “Remove from Hold” that you wish to delete.
The 3M Cloud Library does not have a renewal function. If a book is on hold it will automatically transfer to the next person in the queue. If the book is not on hold you can go through the checkout process again by simply going to history and click on the title you would like to borrow if available, or put on hold.
Can I transfer books I’ve checked out on the PC to my personal e-reader?
Yes, once you have checked out a book to your PC, you can transfer a copy to your e-reader.
To do this, connect your e-reader to your PC using a USB cable. When you connect it and go to the My Books tab in the 3M Cloud Library App, you will see a green button appear on each book you have checked out that says “Download to Device”. Click this green button to transfer a copy of the book to your e-reader.
Note: It is important that the PC and the e-reader have both been activated with the same encrypting account – either and Adobe ID account or a 3M Cloud Library ID account. If these are different you will see a message that these are different. Changing the account if you already have books on the device will prevent you from opening some of the books.
How do I create bookmarks? How do I retrieve bookmarks?
To create a bookmark, select the square doted box in the upper right hand corner of the page.
Add any notes you would like into the bookmark and click Add to save.
You will now see the bookmark indicator change from blank to yellow indicating you have a bookmark for this page.
To retrieve a saved bookmark, select the italic “i” this will take you to Book details.
Inside Book Details you will find the Table of Contents and Bookmarks.
This will take you to your Bookmark List were you can choose the bookmark you like, delete bookmarks or edit bookmarks.
To create a bookmark, either click the upper right corner of page you wish to bookmark, or click on the bottom to bring up the scroll bar and then select the bookmark icon at the top/bottom (Android/iOS) of the screen.
To Retrieve Android bookmarks, bring up scroll bar and then hit options Go To, Bookmarks and Highlights. To retrieve iOS bookmarks bring up scroll bar and then select menu.
Another way to view bookmarks is go to my books, list view, and click the title you would like to view. Then click the notes icon.
No, the 3M Cloud Library Web App allows you to browse and check out e-books from your local public library; however it does not allow users to read the e-book. Once finished browsing, use one of the other 3M Cloud Apps for reading. However, patrons may stream audiobooks from Web app if your library offers them.
How do I change the viewing options (font size, margin size, night mode) while reading an e-book?
Within the IOS App or the Android App, you can tap the bottom of the screen once while reading a book to bring up the In Book Reading Features. From the In Book Reading Features you can change the Font Size, Margin Size, Background Mode, Brightness, and Locking of the Rotation.
Can the 3M Cloud Library iOS App read the text on the screen aloud to me? (Text-to-Speech)
The 3M Cloud Library provides text to speech compatibility through our iOS application. By entering into accessibility mode you can navigate and checkout books in the 3M Cloud Library. On the iOS device go to Settings - Accessibility – VoiceOver and slide the button to the right to enable it. Please note that once this feature is enabled, you tap a button or word to select it and double tap it to open or run it. Also, swiping will require two fingers not one.
Once that is complete, navigate to the 3M Cloud Library. Checkout and open a book and the book will begin reading. If you want to learn more about VoiceOver for iOS devices please use the following website.
How much space do I need on my device for an e-Audiobook?
Files sizes of e-Audiobooks vary. However, most e-Audiobook files are less than 2 GB. The size of the book is displayed when selecting the book details of the title. This can be done by selecting the book cover art in multiple places in the apps.
Why do I get a Browser incompatibility warning from when I want to listen to a streaming e-Audiobook on my PC or MAC?
The 3M Cloud Library PC and Mac app audiobook streaming service has been tested vs. the current versions of Firefox, Chrome, Safari and Internet Explorer. Although the streaming player may indeed work in your browser when you receive this message, upgrading your browser should resolve any issue you may be having.
My e-Audiobook is taking a long time to download. What can I do?
There are many variables in devices, networks speeds and even e-Audiobook sizes that can affect the speed of a download. However, you can start listening to your e-Audiobook as soon as the track you want to listen to is downloaded. There is no need to wait for the entire download to finish.
My e-Audiobook’s sound quality is poor. What can I do?
If your book sound quality is poor (garbled or end of track clipping), logging out (via Settings on the main menu) and then back into the app will allow you to re-download the audiobook without having to check it back in. This often resolves the issue. The issue most often occurs when the device goes into sleep mode while downloading so adjusting your device’s lock timer to a longer period can help. We have also discovered listening to your audiobook while it is downloading lessens the likelihood of this issue.
If you get a track or chapter in your book that won’t play at all, logging out (via Settings on the main menu) and then back into the app will allow you to re-download the audiobook without having to check it back in. This often resolves the issue. The issue most often occurs when the device goes into sleep mode while downloading so adjusting your device’s lock timer to a longer period can help. We have also discovered listening to your audiobook while it is downloading lessens the likelihood of this issue. Before you do this step try closing the app (double tap on home and swipe up on iOS) and trying to play the track again. Sometimes the player is in a stalled state and the downloaded track is not the issue. We have seen times where the player will stall when transitioning from one track to another.
Offline listening is available via the iOS and Android apps only. Offline listening is not available via the Web Streaming or PC and Mac streaming of the audiobook. Note: Traveling in and out of network coverage may result in a loss of connection of an active download or playing of an e-Audiobook. You may need to the tap the download and/or play button to resume when this occurs.