Oh no! I have a cold sore and I'm all out of vacation days at work!
FAQs

 

Q: What is Microvex™ Soothing Emollient?

A: Microvex soothing emollient is part of a proprietary formulation developed by 3M's Consumer Health Care lab that offers cold sore sufferers an emollient blend of synthetic and naturally-derived ingredients that soothes and provides a deep moisturizing effect.

 

Q. How is Nexcare™ Cold Sore Treatment different from other cold sore products?

A. Nexcare™ Cold Sore treatment incorporates Microvex™, a unique, non-greasy emollient derived from tropical oils and propylene glycol that soothes and provides deep moisturizing benefits. It is also fast absorbing and non-greasy.

 

Q: What is propylene glycol?

A: Propylene glycol is a water soluble material that is widely used in skin care products as a humectant, providing moisturization and skin conditioning. In Microvex it's chemically combined with a fatty acid from tropical oils.

 

Q: How does Nexcare™ Cold Sore Treatment relieve cold sore symptoms?

A: The Nexcare formula contains benzocaine for fast pain relief and allantoin to soften unsightly scabs and to help prevent the cold sore from drying and cracking. There is also a significant presence of natural ingredients, including Tea Tree Oil and Vitamin E.

 

Q. Who can use Nexcare™ Cold Sore Treatment?

A. Nexcare™ Cold Sore Treatment is safe for use by adults and children 2 years of age and older. It should be applied to the affected area with a clean finger (completely covering the cold sore) no more than 3 to 4 times daily.

 

Q. When should I use Nexcare™ Cold Sore Treatment?

A. Apply directly to the affected area with clean finger at the first sign of cold sore/fever blister tingle.

 

Q. How often should I apply?

A. Nexcare™ Cold Sore Treatment should be applied no more than 3 to 4 times per day.

 

Q. What does Nexcare™ Cold Sore Treatment look like?

A. Nexcare™ Cold Sore Treatment is sold in a 2.0 gram tube making it convenient to carry in your pocket, purse, backpack, or other small bag. It also comes with an optional plastic carrying case. The white cream goes on smooth, dries clear, is fast absorbing and non-greasy.

 

Q. How is Nexcare™ Cold Sore Treatment packaged?

A. Nexcare ™ Cold Sore Treatment comes in consumer-friendly packaging which is secure (tamper evident) and environmentally responsible (recyclable).

 

Q. What if I miss an application?

A. Apply as soon as you remember, however, do not exceed three to four applications per day.

 

Q. For how many days should I apply Nexcare™ Cold Sore Treatment?

A. You should contact your doctor if symptoms last more than 7 days or clear up and occur again within a few days while using Nexcare™ Cold Sore Treatment as it could be the sign of a more serious infection.

 

Q. How long will a tube of Nexcare™ Cold Sore Treatment last for the average cold sore sufferer?

A. If used as directed, a tube of Nexcare™ Cold Sore Treatment should last the average cold sore sufferer through 2-3 episodes. However, duration of cold sores varies by individual so your results may vary.

 

Q. What if I accidentally swallow some of the product?

A. If swallowed, get medical help or contact a Poison Control Center immediately

 

Q. Should I continue to use Nexcare™ Cold Sore Treatment if a scab has formed on my cold sore?

A. A scab indicates the cold sore is nearly healed. You should continue applying the product for the 7 days or until the scab has fallen off. Do not attempt to peel off the scab as this could damage the new skin underneath. Let the scab fall off naturally.

 

Q. Can I kiss someone while Nexcare™ Cold Sore Treatment is on my lips?

A. Cold sores are contagious therefore you should avoid kissing during a cold sore outbreak.

 

Q. Where can I buy Nexcare™ Cold Sore Treatment?

A. It's available at mass merchandise retailers, as well as drug, grocery stores and select online retailers.

 

Q. Can I use Nexcare™ Cold Sore Treatment if I am pregnant or breast-feeding?

A. When pregnant or breast-feeding, you should consult your physician prior to use.

 

Q. Can I use this product on genital herpes or canker sores?

A. No. Nexcare™ Cold Sore Treatment should only be used to treat HSV Type-1 cold sores that appear on or around the mouth.

 

Q. Why is 3M entering this market? Can I trust 3M?

A. 3M has nearly 30 years of experience in manufacturing products focused on skin wellness, not to mention a healthcare-focused business that has developed products for professional clinicians for the past 60 years. This includes a medical division with wound care expertise. In tandem with 3M's heritage of innovation, our lab experts keep their eyes and ears open to see what can be accomplished to marry 3M's superior technologies with consumer needs to develop solutions that make a difference. In the case of Nexcare™ Cold Sore Treatment, we recognized an opportunity to provide cold sore sufferers a solution that would allow them to feel more confident and comfortable.